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SSM Health Monroe Urgent Care
- Healthcare
- Freeport, IL
About this business
Location details
1301 Kiwanis Dr, Freeport, IL, 61032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Seems that nobody is doing anything to fix the issues with this clinic. I took my 1 year old daughter in just the other night after having a fever for 2 days they asked me what brought me in I told them and they said the provider isn’t seeing anymore patients for the night. I said they won’t even see a baby?? She blankly looked at me and said No go to the emergency room. Then spent 4 hours in the ER because the provider refused to see her. If you’re going to refuse to see patients who are supposed to be able to depend on you... read more
Great experience! Fast and Friendly
WHAT A JOKE THIS PLACE IS! If I could leave no stars Arrived at 6;,36 and was told they weren't seeing anymore patients, they should have posted a sign. This place is a joke, a year ago the receptionist at the desk said they wouldn't see me because I had pain in my arm and I was having a heart attack go somewhere else. I went to FHN, I sprained my wrist and elbow DON'T WASTE YOUR TIME HERE, GO TO FHN!!!!
I was referred here from the Monroe, WI branch (my local urgent care), since ours doesn't have x-ray technology; I had a suspected arm fracture after a nasty fall. I called first to check their hours, and talked to Amanda. She was extremely kind and asked if I would be coming immediately; I said that I couldn't leave until 6:30pm when my son's respite care provider was due to leave, as I couldn't risk not being able to get back in time. She said that they would plan for our arrival at 7pm, and I showed up, all 3 kids in tow,... read more
Terrible. Don't bother wasting your time here. Got checked in to have an appointment in an hour within 20 minutes they called to ask me to diagnose myself and said they couldn't treat me without labs. What labs for a swollen foot. I just wanted to see a doctor and have my foot x-rayed. They are lazy and incompetent. They suggested I go sit in FHN emergency room. You should be able to be seen at an any urgent care whether they have labs or not. You certainly shouldn't be asked on the phone without being seen do you have an in... read more
Frequently asked questions about SSM Health Monroe Urgent Care
How is SSM Health Monroe Urgent Care rated?
SSM Health Monroe Urgent Care has a 3.2 star rating with 18 reviews.
When is SSM Health Monroe Urgent Care open?
SSM Health Monroe Urgent Care is closed now. It will open tomorrow at 8:00 a.m.
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