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SSM Health Monroe Urgent Care

3.4

About this business

Location details

1301 Kiwanis Dr, Freeport, IL, 61032, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.415 reviews
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M Hays's profile image
M Hays 
on Google
2 months ago

I was referred here from the Monroe, WI branch (my local urgent care), since ours doesn't have x-ray technology; I had a suspected arm fracture after a nasty fall. I called first to check their hours, and talked to Amanda. She was extremely kind and asked if I would be coming immediately; I said that I couldn't leave until 6:30pm when my son's respite care provider was due to leave, as I couldn't risk not being able to get back in time. She said that they would plan for our arrival at 7pm, and I showed up, all 3 kids in tow,... read more

Anonymous's profile image
Anonymous 
on Google
9 months ago

Terrible. Don't bother wasting your time here. Got checked in to have an appointment in an hour within 20 minutes they called to ask me to diagnose myself and said they couldn't treat me without labs. What labs for a swollen foot. I just wanted to see a doctor and have my foot x-rayed. They are lazy and incompetent. They suggested I go sit in FHN emergency room. You should be able to be seen at an any urgent care whether they have labs or not. You certainly shouldn't be asked on the phone without being seen do you have an in... read more

Marie Duggan's profile image
Marie Duggan 
on Google
9 months ago

I had a broken bone in my foot and the idiot not even a real doctor told me it was just bruised. Go to the ER instead. 

Heather Ramos's profile image
Heather Ramos 
on Google
10 months ago

Staff are always friendly.! 😁 

Emily Freiberg's profile image
Emily Freiberg 
on Google
a year ago

Rude nurse, drove an hour because another branch was closed. Called multiple times with no answer and still refused my sick 5 year old an hour before close. 

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Frequently asked questions about SSM Health Monroe Urgent Care

How is SSM Health Monroe Urgent Care rated?

SSM Health Monroe Urgent Care has a 3.4 star rating with 15 reviews. 

When is SSM Health Monroe Urgent Care open?

SSM Health Monroe Urgent Care is open now. It will close at 8:00 p.m.  

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