SSM Health Fond du Lac Regional Clinic

Mason S. 

on Google

3 months ago

ABSOLUTELY INCOMPETENT‐ went in for annual physical (which is 100% covered under insurance) and was rushed in and out by the doctor in less than 10 minutes. They then incorrectly billed and are trying to charge for a "Doctor's office visit, long" on top of the annual physical. After over a month and several calls to the billing department, I was told, "the easiest way to handle this, would be to just pay the bill." I had to request a supervisor three times before being allowed to actually speak to one. I was then told it cou... read more

R Brock 

on Google

8 months ago

BEWARE! I asked for healthcare POA paperwork and was never explained the process of completing and filing.. by the time I actually PERSONALLY DELIVERED these documents to be activated the staff didn't scan BOTH sides of paperwork into the system and the paper copies are GONE. The incompetence of this staff has negatively affected my fathers life and future. DO NOT trust these people to take care of you, your loved ones and especially crucial documents!! 

Jason Turner 

on Google

a year ago

Probably the worst “care” I’ve ever received, however no one actually CARES about you. They don’t listen, they just check their boxes and ignore everything you tell them. It’s not just this clinic either. The ENTIRETY of SSM health care is pure trash. I have extremely aggressive heart disease at 38. 5 stents in almost little over a year and I’m real close to 6, 7, and 8. Not one test has been done to discover why. I’m not over weight, I had high lipids but got it under control quickly after the first hospitalization. My chol... read more

Mckenzie Dewitz 

on Google

a year ago

Reception is awful, rude, and act entitled. Actually a bit disgusted with how simple check in was handled. The providers, nurses, and techs are approachable, helpful, and take their time. 

RS Teller 

on Google

2 years ago

Been trying to communicate with this office over the last SEVERAL months to get them the current paperwork necessary to proceed with protecting my father's future, he has dementia. I've faxed, emailed, called, messaged thru MyChart and still NOBODY is competent enough to get this matter taken care of. It's been agonizing trying to work with these people. I've started the process of making a complaint with the AMA. I'm exhausted and beyond frustrated.