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SSM Health Davis Duehr Dean Eye Care
- Healthcare
- Dodgeville, WI
About this business
Location details
305 Elaine's Ct, Dodgeville, WI, 53533, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Don’t go here! It happened to me and now my husband. They coded bill wrong so insurance won’t pay. I called 5 times and waited on hold forever. Called billing. Called insurance. They never did resubmit it with correct codes as a regular eye exam. Which it was! An $800 dollar bill is insane. We will never come here again. And now they turned it to collections. Even though we called multiple times and they never did it correct. No one has time for this and the customer service is nonexistent. It’s robbery! And my new place sai... read more
The eye doctors are fine, but SSM Health Davis Duehr Dean in Dodgeville is one of the worst health service companies I've ever had to deal with. The ineptitude of the administrative and billing staff is beyond my comprehension. If you reside in SW WI, I strongly recommend looking for another provider for your eye-related needs.
My pharmacy tried to check on a prescription for me. The clinic did not return message. I called left message. Next day I waited 10 minutes on hold, was promised a callback and that my account had been documented.Called following day on hold 12 minutes. Told rep why I was calling. She asked me to hold so she coukd check. I'm still on call 30 minutes later. At 35 minutes call was disconnected. They did call back to say no drs in Dodgeville all week. So nothing can be done until Monday. This is DEFINITELY NOT the clinic to use... read more
I wouldn't go anywhere else! They're the best!
Made an appointment to have lenses inserted into existing frames. Amy had prescription and insurance coverages ready for discussion. Very professional and pleasant meeting.
Frequently asked questions about SSM Health Davis Duehr Dean Eye Care
How is SSM Health Davis Duehr Dean Eye Care rated?
SSM Health Davis Duehr Dean Eye Care has a 3.1 star rating with 18 reviews.
When is SSM Health Davis Duehr Dean Eye Care open?
SSM Health Davis Duehr Dean Eye Care is open now. It will close at 5:00 p.m.
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