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Srm Service Center Inc is located at 720 W Monument St Ste 200, Colorado Springs, CO. This location is in the Old Colorado City neighborhood. This business specializes in Sport Clubs.
720 W Monument St, Ste 200, Colorado Springs, CO, 80904, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Pretty terrible customer service. Called regarding a substantial technical issue with one of their cranksets that damaged 2 of my frames and almost took me out of a few races. When I spoke to someone the only thing they had to say was “ok”. And blankly said nothing beyond that. Why are these people the gold standard in their industry with such terrible service and poor quality equipment?
These guys are just the best. Great products and customer services to match. I have worked with them for years and haven’t been disappointed.
I have an SRM power meter mounted on a pair of Rotor 3D Cranks. Recently Rotor replaced the crankset under a warranty issue and I needed to get the SRM power meter hardware transferred to the new cranks. I was in Denver on business with my bike, so I called SRM and talked to Rachel Cole, who arranged for me to come down and have the conversion made while I was in town. Travis the tech guru took care of the conversion while Rachel gave me a tour of the facility which has a really cool collection of bikes and hardware that chr... read more
Friendly staff with excellent service
Srm Service Center has a 4.3 star rating with 6 reviews.
Srm Service Center is closed now. It will open on Monday at 8:30 a.m.
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