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90 Waterbury St, Brooklyn, NY, 11206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 11:00 p.m. | |
| Tue | 9:00 a.m. to 11:00 p.m. | |
| Wed | 9:00 a.m. to 11:00 p.m. | |
| Thu | 9:00 a.m. to 11:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | 9:00 a.m. to 11:00 p.m. |
The cleaners are wonderful and do a great job (seriously they are great every time!), but unfortunately it is the operations/management that is terrible. There's either inconsistent communication or no communication from Sproost. The process is also so disorganized. Sometimes the cleaner shows up, sometimes not. Sometimes I get a confirmation, sometimes I don't. Sometimes I get a heads up that the cleaner is on their way, sometimes not. Sometimes I get a notification that the cleaner is running late, sometimes not. I am just... read more
This is a total scam. Do not use them.
No one answers the phone or responds to emails. Ridiculous.
Sproost cleaners provide great cleaning services…when they actually show up for an appointment. I have tried to schedule a cleaning 4 times, and 3 times the cleaner was a no-show. The most recent no-show was a rescheduled appointment from another no-show. I have yet to receive a response to my voicemail and emails about this issue, and am forced to find a different cleaning service provider.
Booked a cleaning and my credit card was charged. The cleaner never showed up and the company has not responded to emails or answered calls since then. Had to file a dispute with my bank.
Sproost - Cleaning Services has a 2 star rating with 6 reviews.
Sproost - Cleaning Services is closed now. It will open tomorrow at 9:00 a.m.
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