Sprint

Ginny S. 

on Citysearch

8 years ago

This store on Bay Area is horrible. They did not bother to look up my insurance contract - and sucked me in for another phone, which I did not need - Only needed a battery. DIDN'T EVEN SHOW ME HOW IT WORKED.BASICALLY said HERE - AND HANDED ME A BOX WITH THE PHONE IN it, and charged me $100 (no IPhone). YOu can buy same phone anywhere else for $19.99 and the phone's website states that this is the very worse phone out there for texting. Way too hard..The person waiting on my was the most rudest person I have ever met. Stone f... read more

beerchan 

on Citysearch

13 years ago

Terrible – This store is always busy, so be prepared to wait a good hour or two prior to visiting. I had a technical phone malfunction and went in to get it repaired. After waiting 30 minutes in store, a rep told me it would take about an hour and a half for the tech team to fix it. I left, came back and my phone STILL had the same problem. They were about to make me wait yet again not five minutes after I left after picking up my phone, but I refused and a rep told me they would send me a new phone to my adress. Whomever to... read more

Scourge73 

on Citysearch

13 years ago

Horrible Store Manger who is a rude and unhelpful Troll – So I went into the store yesterday to inquire about the line of credit for my account since i extended my contract with them. And the Lead retail sales person Rachel (She is the best thing since Buttered Bread) Helped me with that and I had another issue. I convinced my GF to leave cricket for sprint as it is a better cell provider. When we signed up Rachel told us she could get a 125.00 credit for each line that we ported over. Well it takes 60 days for the credit to... read more

Contributor 

on Citysearch

16 years ago

Editorial Review – Offering a wide array of cell phones, PDAs and accessories, along with broadband internet connectivity--all of which are supported by a nation-wide data network.