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Sprint

4.3

About this business

Sprint's new LTE Plus Network has more spectrum than any other wireless carrier and delivers the consistency, speed and reliability that our customers demand. At Sprint stores, get the phones you want with the plans you can't pass up. Come visit our helpful and knowledgeable experts ready to answer your important questions. And don't worry about running out of data or surprise overage charges. Introducing the Unlimited Freedom Plan, starting at just $40 mo/line for a family of 4! Enjoy unlimited mobile optimized streaming vi... read more

Location details

2009 Electric Rd Ste D, Suite D, Starkey, VA, 24018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3133 reviews
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Alexandra Gerhardt's profile image
Alexandra Gerhardt 
on Google
5 months ago
William Johnson's profile image
William Johnson 
on Google
6 months ago

I have never had a problem until this store. The representative was extremely uncaring and didn't offer to help in the slightest. I bought insurance on the phone, unfortunately I had to claims in a short amount of time, and the assurant told me to go to the carrier because the second one was not processing. I went and absolutely no insight or nothing. He wanted to tell me about a payment arrangement with Tmobile that wasn't due yet. It made no logical sense but I took the advice and paid the extra money for the whole month t... read more

David Harrington Campbell's profile image
David Harrington Campbell 
on Google
7 months ago

Best T-Mobile store I've ever been to, from West Coast to East Coast. Hadleigh, Lee and David are 100% experts and always fun when it comes to fixing my various phone annoyances. 10 Stars! 

Angela Cosby's profile image
Angela Cosby 
on Google
8 months ago

Customer service is worst! Walked in to get a upgrade haven't upgraded in about 4 years young man took my phone and told me the only phone he could give me was one that will last about 6 months!! What! Didn't offer me any sales explain any deals very rude!! So I walked out called customer service and they are sending me a phone! He needs to be retrained!! 

Sara Castor's profile image
Sara Castor 
on Google
10 months ago

I walked into this location the other day and it was dreadfully hot in there. Almost 90 degrees!!! I asked the staff if they could fix it and they told me they haven’t had working AC for WEEKS now, and that is very bothersome to me… I could barely stay in there, I had to go to a different store. I can't imagine being forced to work in that heat as it's getting into summer. I pray for the staff, and I hope not all T-mobile stores and staff get neglected this way!!! 

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Frequently asked questions about Sprint

How is Sprint rated?

Sprint has a 4.3 star rating with 133 reviews. 

When is Sprint open?

Sprint is closed now. It will open at 9:00 a.m. 

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