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Sprint

3.7

About this business

Location details

665 E 400 S, Salt Lake City, UT, 84102, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.7241 reviews
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Jennifer Murdock's profile image
Jennifer Murdock 
2 months ago

Repeatedly sent me texts for free line - went and got a new line then was billed . Had to go twice to try to get it rectified and they never fixed it. They sent me a text on Sept 22nd and October 14th - got the line on October 7th and they said the date I set it up was outside the promotion date and it was two separate promos even though the last text said “you still have time to get your free line” implying it was the same promo dates. I’m pissed. Horrible service from T-Mobile corporate. 

Heather Duncan's profile image
Heather Duncan 
2 months ago

Both times I have been to this store I've had the pleasure of working with Amanda. The first time she spent a lot of time helping me only to not have the phone I wanted so she called stores near us to find the phone I wanted for me. This time, I was coming in to do my trade in. I mentioned I hadn't been able to get my texts from the old phone to transfer to the new one, iPhone to Android always has issues with this, and that I was accepting this reality for one person in particular. She reminded me that I could screenshot th... read more

Natalia Solache's profile image
Natalia Solache 
2 months ago

Excellent customer service, great suggestions 

Moloulu Fonua's profile image
Moloulu Fonua 
4 months ago

I hardly go in store for any service but, I had a few different things I needed help with, including switching my parent into my account. Ryan was persistent that everything I needed help with I could do over the phone and he was limited in basically helping with everything I needed. The only thing he could do was take my payment on behalf of my parent, which was already past due with some fees. Ryan made sure though to take my payment then and there and charge me another $5 fee without notifying me, which out of all things ... read more

Tim Jacobsen's profile image
Tim Jacobsen 
4 months ago

Just wanted to pick up something on T Mobile Tuesday. I’ve had T mobile employees just hand me the item no questions asked when I walked in a store to asked for an item on a Tuesday. However, the employee at this location wanted me to wait in line behind 2 people. 

Frequently asked questions about Sprint

How is Sprint rated?

Sprint has a 3.7 star rating with 241 reviews. 

When is Sprint open?

Sprint is closed now. It will open tomorrow at 10:00 a.m. 

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