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Springwells Park Apartments
- Residential Leasing
- Dearborn, MI
About this business
Location details
15630 Middlebury Dr, Dearborn, MI, 48120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
MY CAR WAS BROKEN INTO AT THIS COMPLEX AS SOMEONE ATTEMPTED TO STEAL IT! Please do not take google reviews lightly. My experience as a resident has been way different than my experience as a potential resident a year ago and it has not been a better one. As a current resident of Springwell's who is actively looking to move, I have experienced so many problems. From poor customer service to loud noise late at night and early in the morning, to neighbors leaving piles of shoes and other items in the hallways and my grandfather... read more
I have recently had several experiences of great service from the maintenance team. Woody has responded to several issues I experienced at my unit. He has been very professional, promptly contacting me to set up time for a service call, then taking initiative to follow up after the service call to ensure the issues are resolved. Woody has been very communicative, helpful and diligent in his work, has been a valuable resource for the residents and effective leader of the maintenance team
I scheduled a tour of the property and received multiple confirmations and reminders. I came from out of state to see the property and when I arrived ten minutes early for my appointment the office was closed and said to come back tomorrow. I waited until my appointment time to be sure and no one came. I called the number that was listed on all my confirmations and was sent to voicemail. It has been a week since my scheduled appointment and voicemail and I have not gotten any follow-up.
I cannot recommend living here. My experience was deeply disappointing due to a severe and ongoing cockroach infestation in the apartment. Despite keeping the space clean, the pests were a constant issue from the moment I moved in, appearing in the kitchen, bathroom, and living areas. I brought this to management's attention multiple times, but the treatments provided were ineffective, and the issue was never properly resolved. Dealing with this level of unsanitary conditions made the apartment incredibly uncomfortable to li... read more
This is a non-smoking property, but management is unable or unwilling to enforce the non-smoking policy of the lease. I have been dealing with cigarette smoke coming into my unit since February, and there has been no resolution.
Frequently asked questions about Springwells Park Apartments
How is Springwells Park Apartments rated?
Springwells Park Apartments has a 1.7 star rating with 6 reviews.
When is Springwells Park Apartments open?
Springwells Park Apartments is open now. It will close at 6:00 p.m.
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