Springmall Auto Body

rachaelh 

on Yellow Pages

12 years ago

My insurance company sent my car here after it was hit. The auto shop missed repairing my ignition lock cylinder that had been damaged during the accident. When I brought it up Spring Mall Auto stated that it was probably not caused by the accident, but I assured them it was because it was not there prior to the accident. I am an honest person who does not like to be accused of dishonest behavior so was a bit difficult for me to hear. Not only did they deny any responsibility, but the mechanic proceeded to tell me how I was ... read more

fred.davis.180 

on Yellow Pages

13 years ago

First experience with this company. Hit/run driver hit my truck, but was caught and had Geico insurance, so was referred to this shop. Estimator was Mark, who looked it over and told me he’d call me that night and call along the way with progress of repairs. He never called. I called 4 days into the repair to check the status, and he called back and told me when it would be ready. I went to pick up the truck, and while waiting, read the repair sheet. Noticed that the estimate was almost $500 more than 2 estimates from other ... read more

john1414 

on Yellow Pages

13 years ago

Awesome shop!!!!!! Friendly staff and fast service at a great price. This is my forth repair in the last 10 years and I love them. Keep up the great work!!! 

chriscraft79 

on Yellow Pages

15 years ago

I have had 3 cars repaired at Spring Mall. My insurance agent recommended Spring Mall for my first repair. Not only was the repair excellent, but the special paint on my vehicle matched PERFECTLY. The staff walked me through the entire repair process and eased the anxiety I was feeling, since this was my first accident. I knew immediately, that with my next 2 accidents, which were not my fault, that I was going back to Spring Mall Auto Body. I WAS NOT DISSAPPOINTED!!!! 

batgirl1919 

on Yellow Pages

16 years ago

Geico insurance company direct me go to Spring Mall Auto Body after the collision. The first time i went, darken color spray painting mistake, and then i go back to complaints. After re-painting, i found my tires were reversed, the original aluminum alloy wheel spare tire (back-up tire), have been replaced by black steel tire which is not belong to me, I call to lodge complaints, the general manager, john,insisted that it is impossible, saying only that the car dealer now are normally provide black steel spare tire.I went do... read more