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Springhurst Animal Hospital
- Veterinarians
- Louisville, KY
About this business
Offering genuine care, comfort, and high-quality veterinary medicine for our patients and clients is our highest mission.
Location details
9909 Brownsboro Rd, Louisville, KY, 40241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedgood attention and medical care
They will refuse to refill or give you any of your pets meds or food until you have paid for a yearly exam which is not cheap! During a pandemic your office should be ashamed to take advantage of people who cannot afford the extra costs at this time. I said I would order from Chewy.com and they let me know they would not approve the order. So let me get this straight, I have paid your Vet Practice hundreds of dollars over the past years, and you are refusing to refill my pets food & meds based on a yearly office visit! SHAME... read more
Business response:
Amanda, we are sorry you are upset. We understand that the pandemic has been stressful for everyone. We know that many of our clients have had financial concerns. We have worked with many of them to make sure their pet(s) have been taken care of. Yes, we do recommend seeing patients yearly for an exam and checkup. It is important to make sure the patient is doing well before prescribing medications or prescription foods. After speaking with you today, your pets online request for food was approved. Thank you for taking the t... read more
Thank you to Springhurst Animal Hospital for taking care of my girl this morning! Last week, she was chewing on a hard bone and fractured her very back tooth (also her biggest tooth!). I immediately took her in to get it checked out (thanks for getting me in so quickly!), and sure enough she needed to have it extracted. This morning I took her in, and she had the procedure done. It was quick, and painless. They updated me along the way, and even sent pictures! Now my baby is relaxing and waiting to eat a little bit of dinner... read more
Business response:
Thank you so much for taking the time to leave us such a thoughtful review, Morgan! Our team works extremely hard to provide professional and compassionate care and we are thrilled to hear that we have achieved that with you and your pet. We look forward to seeing you again!
Do not take your animal here! I have received the worst service from check in to check out. The prices are outlandish. 40.00 for a simple bandage change, 28.00 for a plastic hood, that is 11.00 at Feeders. Dr Murray is the only good thing about this hospital but the rest of the staff are not worth staying for. Takes over thirty minutes each time to get my animal even though I called ahead and prepaid. The front desk(Michelle)hung up on me when I asked why it was taking so long. After I finally received my dog from waiting wh... read more
Business response:
Hi Andie, thank you for taking the time to speak with us on the phone about your experience. Again, we are so sorry to hear that you did not have a positive experience with our hospital. Unfortunately, the COVID-19 pandemic has resulted in an unprecedented demand for veterinary services. Our team is working hard to keep up with the demand while keeping everyone safe, but there may be times where wait times for appointments are longer than usual. We would be happy to discuss this further, if you would like to do so. At your e... read more
This place was first class all the way. We had a unfortunate incident that a family pet was injured really bad. They did a phenomenal job of doing their best to save our beloved Tick , but when it was time to to be compassionate they did it a very compassionate way. Then we got this in mail from them a week later. It brightened my families day up. Thanks to the whole team.
We love all the docs at SAH! Wonderful, caring people
I have been taking my pets to Springhurst Animal Hospital for over 10 years. They are extremely caring, knowledgeable, and very reasonably priced. I moved further away from their office a few years ago, but I drive the extra miles to continue seeing them.
We love it here and the staff really cares about our pets. 😻
This vet is awesome. When i brought my cat here i immediately felt like he was in good hands. Everyone is so nice and informative. The treatment was not expensive at all compared to blue pearl. They let you know exactly what is going on and what they’re going to be doing. My cat had a terrible obstruction a year ago and the treatment has been successful! I brought him back recently to be seen for fleas, and they did everything they could to get him feeling better as quick as possible. It’s just so great knowing they really c... read more
Frequently asked questions about Springhurst Animal Hospital
How is Springhurst Animal Hospital rated?
Springhurst Animal Hospital has a 4.8 star rating with 594 reviews.
When is Springhurst Animal Hospital open?
Springhurst Animal Hospital is closed now. It will open on Monday at 9:00 a.m.
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