SpringHill Suites By Marriott Kennewick Tri-Cities

Joe Annable 

on Google

6 days ago

Beyond irritated with this place. I arrived at 3:45 to check in, apparently there was a big group of hockey players that all got late checkout, and I was told my room would be ready in 20-30 minutes. While waiting a lot of other people showed up after me and were told the same thing apparently. I asked about my room and they said that they would come get us individually in the order we showed up, after sitting for over 2 hours (it's 5:53 and I just got to my room), I was the very last person out of the whole group to be chec... read more

Theresa Thomson 

on Google

a month ago

I have stayed at the marriott for over 204 days this year and have ambassador elite status. I normally use my passport. I have never been treated treated so poorly at a marriott. The manager asked me to leave because my license was us expired. I wasn't trying to take anything. Extremely rude. 

Chris K 

on Google

a month ago

Very disappointing experience — Platinum members beware I have been a Marriott Platinum member for years and have stayed at countless Marriott properties, and this was by far one of the most frustrating experiences I’ve ever had. My wife was set to arrive at the SpringHill Suites Kennewick before I did. I was only about an hour behind her and was on my way to the hotel. We had a reservation using a Marriott discount that we have successfully used many, many times at other Marriott properties. Despite this, the hotel refused ... read more