SpringHill Suites by Marriott Gallup

Marcus Williams Jr 

on Google

3 days ago

This is a nice hotel! I was traveling from Santa Fe on route 66 and had booked this stay in advance. I stopped in a store on the way and saw the Gallup Sun featuring Samuel Post, the General Manager of this hotel, as their citizen of the year! What an accomplishment - congratulations to you and your Team. When I arrived, I was told that the elevators were not working. There were no rooms left on the first floor. I was disappointed that the representative at the front desk's only options were second floor or a refund, but I u... read more

Taylor Ruiz 

on Google

2 weeks ago

This is my first time staying at a Marriott property. I booked a king suite with a sofa bed. Before I got here I was downgraded to a queen suite, and because I booked 3rd party I had prepaid, so someone at the hotel was trying to keep the extra money to give me a cheaper room for the higher price. Hailey at the front desk was extremely rude and impersonal. Parking lot was small and completely full when I got here and I had to park in the gravel far away from the front door. The “suite” is tinier than a standard room with Hil... read more

Ishaan Hadkar 

on Google

2 weeks ago

I was a little concerned about the homelessness situation in Gallup after reading some other reviews, but after staying here, I felt completely safe! Both the lady at check-in and the gentleman at checkout were super friendly, kind and welcoming. The room was great as well.