SpringHill Suites By Marriott Cincinnati Mason

T Camden 

on Google

6 days ago

First a positive note: Staff was friendly and helpful as much as they could, and the hotel and room was clean. However, the design of the hotel was less than desirable. One item that could be changed is that the TV in the room was stuck on "Store Demo" mode, and an "HDMI" tag moved from the left side to the right side to the bottom and then repeated. I contacted the staff and they said they were working on it, but it did not get fixed while I was there. It was extremely annoying to try and watch TV. Now on to the more perm... read more

Glenn Dutelle 

on Google

6 days ago

Perfect location for Kings Island. Rooms were nice and clean. Staff was great. The breakfast was good and hot. Special shout out to Stacey! 

Stephanie Dalato 

on Google

a week ago

I would like to commend Jaz at the front desk for the exceptional welcome she provided during our visit. She greeted us with a smile, introduced herself by name, and was courteous and attentive. Her warmth and professionalism made us feel welcome from the moment we entered. Jaz deserves individual recognition for the impression she made. She brought a personal touch to our interaction and represented the hotel exceptionally well. I hope the general manager shares this feedback with her and formally acknowledges her excellen... read more