SpringHill Suites Arlington TN

Debbie T. 

on Birdeye

a week ago

Beautiful room and desk clerk was so polite and professional. I think her name was Ava. Young white female. She was so accommodating! Will definitely stay her again. 

olga o. 

on Birdeye

3 weeks ago

We have stayed here several times, and this will be the last. The room a/c was not working, and they only provided a fan for the room. Terrible service and the agent at the front desk was really rude. She did not care about the situation and that we were with our 2 small grandkids.  

jack n. 

on Birdeye

3 weeks ago

Spent the weekend at the JW Marriott Tucson Starr Pass Resort & Spa this weekend (Sept 11 - 14th). It is a nice property at the very end of the road on extreme edge of Tucson. Only one way in and out. It is surrounded by nice homes and several golf courses. When we arrived and check in, I thought the guy at front desk was rude, but everyone else we met was nice. The rooms are very nice, but a bit dated although the the signs in the elevators talk about an upcoming refresh on all the rooms. After a long day of travel, my w... read more

padma rao - S. 

on Birdeye

a month ago

I had a massage on 8/6/25. The whole experience was low to mediocre. First, the main entrance to the facility was blocked for construction with no directions about how to get in. I drove around few times and found the hidden side road. By this time i was already a few minutes late. When i get to the Spa , there was a group in the entrance and one of them stops me and say i cannot go in because they are filming! When i tried to tell her i have an appointment, she says "that is the director of the Spa filming". i do not unders... read more

Tara O. 

on Birdeye

a month ago

0 stars!!!! I spent a fortune!!!!! I am being g stalked on SSI, THEY DID NOT PROTECT ME, KICKED ME OUT, I HAVE LYME!!!!! DO NOT GO HERE. 

Billy L. 

on Birdeye

2 months ago

when you spend $350+ for two nights, you'd like the internet to work properly. When it doesnt and you call the front desk, you'd like them to be able to give you the password for the conference center wifi at night since your room is directly above it, but they have no clue. I can't afford to stay here until this is repaired and functioning properly and employes are honest about the problem. I am a marriott person and this is not normal or acceptable.. they are killing my productivitiy while I am out of town 

Jamia Ponder (. 

on Birdeye

2 months ago

I rarely leave negative reviews, but my experience with this property was deeply disappointing and well below what anyone should expect from a Marriott-branded hotel. As a Platinum Elite member, I’ve come to rely on Marriott for consistency, professionalism, and accountability—but this location failed on all fronts after an egregious billing error. In addition, this location is independently owned and operated, meaning if you have a problem, they have no obligation to honor Marriott's standards, and corporate will not step ... read more

Lorena I. 

on Birdeye

2 months ago

Clean rooms and stocked up! Manager Tony and Pat receptionist were wonderful took good care of us with a minor hiccup come check-out time. Everyone was people friendly and dog friendly! Will definitely be booking when I come to SA and visit my son. View was spectacular and we all slept comfortably! Will be upgrading to a suite next time around! First ever 10/10 experience from all the previous hotels we stayed at before. Modern and chic and very clean! 

Lucas M. 

on Birdeye

2 months ago

We were passing through and had a reservation here, not realizing the indoor "water park". We all enjoyed the water slide, pool, fitness area, spray area, etc.