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Spring Hill Veterinary Clinic

4.7

About this business

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Location details

128 Locke Avenue, Suite A, Spring Hill, TN, 37174, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.7408 reviews
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Valerie's profile image
2 years ago

Incompetence or "Just Missed It"? My family and I are sad and devastated. We took our little mixed breed puppy in to Spring Hill Vet Clinic at 6 weeks old for her first visit. From that point forward she was taken in 4 more times for routine vaccinations and physical exams. At 5 1/2 months we took her in to be spayed. I was worried about how she was having some breathing problems (thought she had allergies), and ordered bloodwork prior to her spay just to be on the safe side. We were assured each time she was seen that she w... read more

Amber's profile image
2 years ago

My Dog is in pain! I have used this veterinary clinic for over a year. I've never had a problem with them until today. I guess the reason I haven't had a problem in all of this time is because my previous dog was always in good health. I rescued my newest dog from a shelter, he is older and is need of some work to get him to great health. He has been scratching for a while now. Losing some hair in some spots and thinning in others. My daughter discovered this morning that he was bleeding in two places. Financially I couldn't... read more

Kris's profile image
2 years ago

use to use this vet The vets seems very nice but apparently understaffed. I used them for years for healthy pet visits but when my pet had an ear infection they told me it would take 3 days to get in to see the vet. I assumed when I had called in the past and it took 3 days to get annual shots that was acceptable but when my pet is sick and needs to be seen 3 days is not an acceptable wait time. Called another vet and was able to be seen within hours. Have not been back to this vet. 

Robin's profile image
2 years ago

worst receptionist I have had the most unpleasant conversation with the B**** that answered the phone when I called last week. Her name was Brenda and she was just a smart ass person on the phone. Would not even listen to me as I asked her a question. I will never ever go to this clinic just based on her responses to me. 

Tracy's profile image
2 years ago

Spring Hill Vet serves a growing population The Spring Hill Veterinary Clinic offers a full array of Vet services for almost any pet. The staff is pleasant and caring. They can handle most situations with ease. I have used them for everything from regular check-ups to surgery, and have never been disappointed. PROS: Convenient, Professional, Caring CONS: Hours are limited 

Gretchen's profile image
2 years ago

Awesome I've been visiting this Veterinarian Clinic for over ten years. The staff and the Doctor are wonderful. If you have an emergency they work you in, even if it means having to drop your pet off early and pick them up later. If for some reason they can't they will send you somewhere to take care of an emergency. Get to know them, and you find that they speak "animal", and that's important. The ill comments about the "receptionist" (who is much more than that) seem to be spoken from people who are ill-equipped to take ca... read more

kim's profile image
2 years ago

The docs and techs are great if you can get over the rude receptionist We have been using Dr. Kim Poyner for 2 years and just love her and her vet techs. They are BUSY, but will work your dig in for an emergency if it is an established patient. The receptionist is rude but I just smile and kill her with kindness! 

Susan's profile image
2 years ago

Caring vet and staff I would recommend Dr.Kim Poyner and her staff to everyone..we have been going to Spring Hill Vet for years and have had nothing but the best care...Dr. Poyner cares more for our pets than our doctors care for us...there are times she calls just to check on the well being of a sick kitty....no matter how late in the day....she is nothing but caring and compassionate when it comes to our animals...and thanks to Brenda [receptionist] for always doing the best she can to help us when we call with another kit... read more

kim's profile image
2 years ago

Good Vet, Horrible Staff We think the world of Dr. Kim Poyner, but I have to agree with the other comments regarding the RUDE staff! I know several people who changed vet clinics because of the rude, b****y receptionist, including my brother-in-law (they have 6 pets and would have been good customers). 

Frequently asked questions about Spring Hill Veterinary Clinic

How is Spring Hill Veterinary Clinic rated?

Spring Hill Veterinary Clinic has a 4.7 star rating with 408 reviews. 

When is Spring Hill Veterinary Clinic open?

Spring Hill Veterinary Clinic is closed now. It will open tomorrow at 8:00 a.m. 

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