SpotLess Premier

Sheila M. 

on Yellow Pages

11 years ago

Purchased a groupon for their service even though they did come and hour and a half late. They came the day they were suppose too. I set up the appointment online like I was instructed. The man who came was knowledgeable and efficient. I will say he did not put coverings over his boots even though he didn't walk where he had already cleaned I thought this was odd/unprofessional. However, the carpets also look great and it was only $35 for three rooms. I feel like this was definitely worth every penny. FYI - one of the carpet... read more

8448ski 

on Yellow Pages

11 years ago

ABSOLUTE WASTE OF TIME. USELESS COMPANY WITHOUT ANY HONOR OR CONSIDERATION FOR A CUSTOMER'S TIME. TRULY THE WORST COMPANY WE HAVE EVER ENCOUNTERED. Three times we scheduled appointments with them and they never appeared. Several times throughout those days we were told they were on their way. Some of the very creative lines we heard were 1) the high pressure hose blew out and they were sending another truck from Lockport 2) "we'll be there in an hour" and several hours and several phone calls from us went without an arrival ... read more

janet.zinck 

on Yellow Pages

11 years ago

I would give them a big fat 0 if that were an option. Rude, made multiple promises to show up, and no showed multiple times. We moved furniture, took time off work (two days), and were told multiple times they were "on their way"...never came. Then they had the audacity to yell at us. Never, never use this company. Check out Better Business Bureau - 31 complaints to date, company doesn't respond to BBB and they have an F rating. All telling in my opinion! They need to find a new career! 

sophia1979 

on Yellow Pages

12 years ago

Great service. I had them do my carpet and couch hey did a great job! Highly recommend