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Spotix
- Fireplace Services
- North Liberty, IA
About this business
Location details
2810 Stoner Ct #1, North Liberty, IA, 52317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I invested $4,700 in a wood-burning stove, expecting a high-quality product. Instead, it arrived rusted and looking like it had already been used. I reached out to the company hoping they would stand behind their product, but I was met with delays, excuses, and no real solution—no refund, no exchange, just a frustrating experience from start to finish. For such an expensive purchase, this level of quality and customer service is completely unacceptable. I regret buying from this company and would warn others to be very cauti... read more
We had such a great experience with Spotix. Their customer service team was incredibly helpful and made the whole process easy from start to finish. They really took the time to understand what we were looking for and helped us find the perfect grill and fire pit to complete our backyard. I also love that I could browse everything online from the comfort of home, which made the entire experience even more convenient. Everything we ordered is great quality and looks amazing. Our backyard is now our favorite spot to hang out, ... read more
I purchased a remote receiver for my outdoor fireplace online through Amazon. It turned out to be defective, and even though I was already past the Amazon return date, Spotix agreed to refund the amount of the purchase. This is exceptional customer service, and I would certainly buy from this online retailer again.
Sales staff were very friendly and knowledgeable. Pricing was very competitive
These guys answer the phone right away and were super helpful when I had trouble getting my fireplace receiver to pair with my remote.
Frequently asked questions about Spotix
How is Spotix rated?
Spotix has a 3.7 star rating with 52 reviews.
When is Spotix open?
Spotix is closed now. It will open tomorrow at 8:00 a.m.
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