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Sportsman's Warehouse
- Sports Wear
- Salem, OR
About this business
Location details
1260 Lancaster Dr SE, Salem, OR, 97317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I will NEVER do business again here, the customer service staff and manager need a lesson in customer service. (Check out all the negative reviews). Today,8/27/22 145pm at Rohnert Part, CA., I introducted myself to two women behind the front counter and let them know I made a appointment with the gun smith service center. The first female customer service agent wanted to know what I had in my bags. I had 3 bags. I answered Sprinfield AR-15, XD-45 and $2000.00 worth of scopes and lights. She snapped back at me, " I DIDN"T A... read more
I ordered online for pick - up same day the item was in stock, I went to pick it up they said if you didn't get an email it's not ready, this was 20 minutes before they closed I needed the item for an event the next morning, I told them I needed the item I can see you have one on the shelf I just wanted to get it and go but the clerk did not how to make that happen and was nice but just said they could not do that, I started asking questions like why not? can you just return it and sell me this one and a manager came over s... read more
Absolutely the worst customer service I have ever had. purchased several items online and receive them. Have a problem with one of them. I have emailed customer service twice with no response. Take the money and run. Provide no support or backup for your products. Speaks volumes about the company.
Frequently asked questions about Sportsman's Warehouse
How is Sportsman's Warehouse rated?
Sportsman's Warehouse has a 4.2 star rating with 1,686 reviews.
When is Sportsman's Warehouse open?
Sportsman's Warehouse is closed now. It will open on Monday at 9:00 a.m.
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