Sportsman's Warehouse

kathryn e. 

on Birdeye

7 months ago

This place is horrible. Tanasbourne Hillsboro, Oregon. The moment I walked in the door I was attacked. I live across the street so I road my bike. There's no bike racks so I asked if there was a place I could lock my bike up. I was immediately jumped on by 2 employees and 1 standing behind them watching the situation. Before I could finish my sentence they aggressively told me I couldn't bring my purse in the store. That I had to leave it upfront. I watched other people with purses and bags allowed to walk in the store. I wa... read more

Marc J. 

on Birdeye

a year ago

I just wanted to take a minute and say something positive and negative about sportsman warehouse puyallup wa .on January 5th I made a $800 payment to my card in the store which never made it to my sportsman card. I called the store and talked with a Manager Samantha’ who stated there was nothing she could do for me and gave me a 800 number and wouldn’t even listen to my story . I called the bank and they stated the store can handle that transaction. So here I was stuck between the store and Comenity bank . Both pointing th... read more

Bill W. 

on Birdeye

2 years ago

The gunsmith department is very helpful and knowledgeable. There capabilities of about all gunsmith needs. 

LSTNLNE L. 

on Birdeye

3 years ago

I will NEVER do business again here, the customer service staff and manager need a lesson in customer service. (Check out all the negative reviews). Today,8/27/22 145pm at Rohnert Part, CA., I introducted myself to two women behind the front counter and let them know I made a appointment with the gun smith service center. The first female customer service agent wanted to know what I had in my bags. I had 3 bags. I answered Sprinfield AR-15, XD-45 and $2000.00 worth of scopes and lights. She snapped back at me, " I DIDN"T A... read more

Thos Y. 

on Birdeye

3 years ago

Entered the store and spent 32 minutes standing at the firearms and optics counters awaiting my number being called. Three employees are gabbing with a couple who bought their son a Tikka rifle, then launch into repartee about parties and shooting; one employee went from space to space not waiting on anyone, answered the phone once, wandered to the back rooms for an apparent break; one employee is showing two young men some scopes, and another at the far end of the counter is helping someone with apparent interest in a hand... read more

scott m. 

on Birdeye

3 years ago

I ordered online for pick - up same day the item was in stock, I went to pick it up they said if you didn't get an email it's not ready, this was 20 minutes before they closed I needed the item for an event the next morning, I told them I needed the item I can see you have one on the shelf I just wanted to get it and go but the clerk did not how to make that happen and was nice but just said they could not do that, I started asking questions like why not? can you just return it and sell me this one and a manager came over s... read more

Robin Rodgers T. 

on Birdeye

3 years ago

Thinking I was doing my husband a favor, I picked up 5 boxes of 28 gauge shot gun shells for him while at the store. I found out they were not the right ones. He uses iron, and these were steel. No good for him. I go back to the store with the shells and the receipt to exchange them, they told me they will not take back any ammo. The boxes had not been opened and in perfect condition, I had the receipt. They absolutely would not exchange them, now I am stuck with over $100 of shells no one wants. 

James S. 

on Birdeye

4 years ago

I stopped in here today to look at a rifle you had on sale price. This model has been made for quite a few years and when I asked about it the guy behind the counter said that that gun was junk. I thought that why do you sell them if they are no good. I’m not looking for a tack driver I just want a rifle that can shoot and make a kill out up to 300 yards. Needless to say I heard him tell another customer that he worked there for 2 months. Needless to say a decided to do business with another business instead of Sportsman’s W... read more

Jen O. 

on Birdeye

4 years ago

My husband and I asked for some help, help was called but never showed up. We waited for at least 10 minutes said heck with it and went to check out. The cashiers were condescending and straight up rude to us. A lot of the things didn’t even have prices either.