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Spokane Hyundai Parts Department
- Automotive
- Spokane Valley, WA
About this business
Location details
8801 E Sprague Ave, Spokane Valley, WA, 99212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can't believe this dealership will cheat customers. I experienced this when I bought my new car. First of all, this dealership is unethical and is NOT TRANSPARENT. It is not even a member of with BBB. They cheated me out of a $1000. They offered $18000 for my trade. I said I would make a deal if I got $19000. I was made to believe from Alex, the salesman, that they had agreed with my offer. Alex went ahead and got the car ready, then the big shock! They wouldn't supply me with any documentation. I agreed to yes ... read more
Jacob Varghese was a pleasure to work with very knowledgeable and professional. He went above and beyond for us he got us everything we wanted. I highly recommend Jacob. I know even do his job is done if we call him with any questions he will be happy to help us, Thank you Jacob for helping us we are very happy,
took the day off from work to have Hyundai Anti Theft service performed ; had initial appointment on 4/23/26 and rescheduled for 10AM today. The part had been ordered prior to the initial appointment. After I drop the car off, 1/2 hour later Rob Williams calls and states "we don't have the part anymore, it was sent back due to being over 30 days' not only did I take the day off but I live in Aston and driving to Newark is 45 min. Porter is the dealership that I purchased the car from initially. I won't be going back. btw, ... read more
The service department obviously does not care about its customers. Not once has a simple oil changed taken less than 3 hours. They do not value my time at all. I am done.
I visited Napleton Hyundai today because I was in a situation where I had to get a new car because my previous car was considered a total loss due to an accident. My salesman was Jessie Miller, first I want to give him a kudos for being the first person to reach out to me after I showed interest in one of the vehicles online the day before. Anyhoo upon my arrival as I walked in the door he greeted me with a smile and from that moment on, he did an excellent job from start to finish. He was attentive to my needs, professional... read more
I wish I read the reviews BEFORE I purchased a car - HORRIBLE CUSTOMER SERVICE. I purchased a new $38,000 car and the entire staff was great - Until they had my $$. I put a $500.00 deposit down and I am STILL waiting on the refund 7 weeks later. The day l picked up my car, they all of the sudden realized that my refund could not be reversed off my card and I would get a check (You didn't know this?!?!? JUST LIES) I then stopped in 2 X to pick up my check, which surprisingly wasn't there and the GM would hand deliver or mail.... read more
This is a terrible dealer. They will not fix my car that broke less than 2 months old because it got wet. This is a Ioniq 5 and they could not even test the charger because they could not plug it in. They also don't honor the price they have posted on there website.
Isabella Hillwas absolutely amazing to work with! She helped us find a great car and made the entire experience smooth and stress-free. What really stood out was the personal touch she added — she even gave us a $15 Starbucks gift card with a handwritten note wishing James and me well and hoping we enjoy the vehicle. That meant a lot to us. It didn’t feel like just a sale — she truly took the time to connect with us and made the experience feel personal. Isabelle really listens and cares about her customers. We couldn’t hav... read more
After having my car in for service a few times at Towne Hyundai, and having Courtney Best take care of me each time, I felt the need to give her a stellar review. Every time that I came in, she greated me warmly, and actually LISTENED to what I had to say, taking note of what I needed to have done with my Hyundai Sonata. She was extremely helpful, and even gave me her full contact info, in case I had any questions during (and even after) the time that my car was in for service. She was professional, friendly, and extremely a... read more
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Spokane Hyundai Parts Department is closed now. It will open at 7:30 a.m.
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