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Spokane Eye Clinic
- Healthcare
- Spokane, WA
About this business
Spokane Eye Clinic, PS offers full service ophthalmic medical clinics for general and pediatric eye care, surgical needs, and contact lenses and eyeglasses.
Location details
427 S Bernard St, Spokane, WA, 99204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After two tries they could not get my glasses right, second try was worse than the first, asked for refund, was given for glasses not exam. so either the doctor made a mistake or factory made a mistake, either way I cannot get exam for classes for another year unless I pay for eye exam...again. This is the very last place I would get glasses.
Was very mistreated several employee of spoken Eye Clinic dr ordered me to have contacts. The technician denied me for contacts manager stepped in and got me contacts. Come back to have a review of those contacts and make sure they were working second. visit was a second technician that decides he wants to change my prescription so I cant read. He changes the prescription so I can see farsighted not up close trusting the technician I leave. I cannot read or clear enough to drive an automobile. I called the next day would lik... read more
Business response:
Dear **********************, I am truly sorry you did not have a good experience with our clinic and out of respect for the privacy of your health information, I will send you a confidential communication to address your concerns. Sincerely, *********************, CEO
I have never spoken to a billing department that talks over you and wont listen or reason. They are horrible! I have spoken to several people there and I always get a different amount that I owe and a different reason why. The real reason is they scheduled the wrong appointment. This shouldve been a vision appointment only, for a routine vision check. They took it upon themselves to make it medical, ran tests that they didnt even consult with me about and have billed me Incorrectly. I was sick of arguing with them and hearin... read more
Business response:
Dear ************, I am sorry you have not had a good experience with our billing department. I just left you a voice message which includes my direct phone number and am happy to further discuss your situation. Billing routine (healthy eye exam for the primary purpose of getting an updated glasses or contact lens Rx, much like an annual wellness exam) vs a medical eye exam, can get complicated based on the doctor's ******** during the exam. We do our best to educate our patients about the differences in billing. Since you w... read more
I have had 3 eye surgeries in the last 6 months at Spokane Eye Clinic. The first 2 were retinal surgeries, the last a simple cataract surgery. I cannot think of anywhere that would provide the same level of excellent service and care. I am so thankful for the staff at this clinic!!! The ophthalmologists are excellent and the staff is very competent. Any questions I had were answered with patience in spite of the fact that they are very busy. My retinal doctor even told me that I would receive competent cataract surgery in **... read more
Business response:
Thank you so very much for taking the time to share your feedback and I am very happy to hear you had a great clinical experience. That is the goal for each of our patients for every visit or procedure/surgery. We appreciate you and the fact you entrusted your eye care to us. Most Sincerely, *********************, CEO
6/10/2021 at 10:15 am, ******** *********** had an Eye Exam appointment at Spokane Eye Clinic with Brandon M*******. The assistant did all the preliminary tests and took the glasses I was wearing, but not the pair I said was more current. Brandon M******* did not perform the tests himself. Brandon M******* said I may need Cataract Surgery and stated that he would not write a current eyeglass Prescription for me, even after I told him and the assistant that my eyeglasses were older and needed to be replaced. He said I would n... read more
Business response:
Dear Ms. ***********, thank you for taking time to speak with me last Friday afternoon and confirming you received a copy of your glasses Rx on Friday. I confirmed I received the information your provided and apologize you did not have a good experience.
Frequently asked questions about Spokane Eye Clinic
How is Spokane Eye Clinic rated?
Spokane Eye Clinic has a 4.7 star rating with 2,343 reviews.
When is Spokane Eye Clinic open?
Spokane Eye Clinic is closed now. It will open at 9:00 a.m.
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