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Spirit Mountain Casino & Lodge
- Casinos
- Fort Hill Census Designated Place, IL
About this business
Location details
27100 SW Salmon River Hwy, Fort Hill Census Designated Place, IL, 97347, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI came out with more than I went on with. So...... definitely recommend. Lol
Recommendedhad a great visit. we'll definitely return
Business response:
Hi Laken, Thanks for visiting Spirit Mountain Casino. We're so glad you enjoyed your stay, and we hope you'll join us again soon!
People that work there don’t seem to be very happy, and somewhat rude
I drove by Spirit Mountain Casino 4 times in the last week (since NYE) and saw flashing signs indicating "all parking lots full" and they sure were! Without a care or concern for Covid-19. Hundreds of cars, another hundred or so wound around the lot waiting in line. Very little social distancing based on other reviews and lots breaching capacity. I have been in the past and had an okay experience. Due to this blatant carelessness, I will never go again.
Business response:
Hi LJ, Thank you for your feedback. Spirit Mountain Casino enacted our Guest Capacity Protocol to limit the number of guests on property this holiday season. Limits were established that are significantly less than what our parking lot and building's actual capacity is. We did this in accordance with our Health & Safety Plan (available on our website at www.spiritmountain.com) to promote social distancing and to enhance the guest experience. We appreciate your comments and will forward them to our Executive Team.
RecommendedHas the feel of a Las Vegas Casino. Good food, nice gift shop but could be bigger, good variety of machines to play. nice rooms. Would like to see a pool, jacuzzi, and workout room as future plans. Maybe even a spa.
RecommendedThe employees at the casino have the worst attitude I ever experienced. They treat each person like your lucky to be there. And if you say anything they say because of Covid !!! I’ll never go back and I suggest you don’t waste your time going.
Recommendedexcellent decision closing poker, it's never been so busy, the old poker room where the newest entrance is located, it cost $$40,000 to take the wall down to the expansion and it only took 2 weeks in video poker play to pay for it, I can only imagine how much this decision has made the casino but it's a Win Win decision
Parking rules are a joke!!! No buffet!!!
Business response:
Hi Wes, Thanks for your review. We're sorry you didn't enjoy your experience; your feedback is important to us and we will use it to enhance our guest offerings.
RecommendedIt was good. But they need to social distance more
Business response:
Hi Linda, Thanks for visiting Spirit Mountain Casino. We appreciate your feedback about your New Year's Eve visit and will pass it along to our Executive Team.
Frequently asked questions about Spirit Mountain Casino & Lodge
How is Spirit Mountain Casino & Lodge rated?
Spirit Mountain Casino & Lodge has a 4 star rating with 1,046 reviews.
When is Spirit Mountain Casino & Lodge open?
Spirit Mountain Casino & Lodge is open now. It will close at 6:00 p.m.
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