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Spires Health Centre
- Dental
- Wednesbury, Wednesbury
About this business
Location details
1 Victoria St, Wednesbury, Wednesbury, WS10 7EH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Some of the receptionists and admin staff are so harsh with their words when speaking with poorly patients. They should attend courses to show empathy and care to poorly patients. The last time I phoned the practice for an appointment with my GP I was told to book an appointment on the 3 days that he works. That's very well but why have you taken me off your practice register? I've provided proof that I live with my brother as I am poorly but the practice has taken me off the register leaving me without a GP to prescribe my ... read more
Bad. Receptions need to stay calm when talking to the person who is calling for an appointment. When you are discussing your sickness, they won't let you speak and say goodbye. The patient is phoning for an appointment since they are not feeling well. The receptionists could at least talk more politely and refrain from being rude and abrupt. I wouldn't know what to do with myself if I called to report that I was having mental health issues and they responded in such a condescending manner.
Receptionists need to be replaced they are very rude ,and when you try arguing with them start raising there voices to make out you are the problem ,I wish whoever is in charge would take the time to read the reviews the complaints are always about the reception,
Fine if you can get an appointment but the nurse is never in and there are only 2 doctors in total
I was very pleased with the care I received at The Spire Health Centre. The doctor was thorough and took the time to listen to my concerns, which I really appreciated. The facility itself is clean and well-laid out, and the reception staff were helpful during my visit. My only point for improvement would be the phone system in the morning; I experienced considerable difficulty getting through to book an appointment due to the lines being at full capacity without a queuing system. Thankfully, I was able to get through after a... read more
Frequently asked questions about Spires Health Centre
How is Spires Health Centre rated?
Spires Health Centre has a 3.1 star rating with 56 reviews.
When is Spires Health Centre open?
Spires Health Centre is open now. It will close at 6:30 p.m.
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