Spinco

H T 

on Google

a year ago

This is purely for their customer service. The instructors are great and I actually enjoyed the classes. However, I reached out to their management regarding an issue and 3 of my emails have gone unanswered for the last 3+ months. There is no option to escalate this further as their website only lists emails of individual locations. I went in person to speak to someone and was told to just 'email and the owner will get back to you'. Although I will miss the classes, I can not support a business that treats loyal clients so p... read more

Rheagan Thompson 

on Google

a year ago

Owner has been evicted and didn't tell anyone about it until the day after doing a midnight move. Drove past on Dec 19 and the place is completely gutted and locked up with an eviction notice on the door. Super shady to be selling and promoting discounted memberships to a studio that has no intention (or whereabouts) of honoring! What a way to smear a reputable franchise. Emails, DMs and phone calls are all going unanswered. DO NOT purchase from SPINCO Abbotsford! Fingers crossed head office can turn this around... 

Cliff Foster 

on Google

a year ago

Had a great experience with the classes and all of the staff. Then the place was closed over night and I have yet to hear back from the owner of this location or Spinco Headquarters about getting a refund. They closed their doors barely a week after I paid for a full month.