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Spex
- Retail
- Grayslake, IL
About this business
Location details
146 Center St #200, #1, Grayslake, IL, 60030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife made an appointment here and we waited 1.5 hours due to overlooking. Won't be back as time is money and they wasted our time as this was a simple optometrist appointment. I do not tolerate waiting that long for any service unless I am walking in without an appointment
I went there to order glasses for my daughter and they told me I needed to call the insurance to get a confirmation number when it was them who needed to do that. Then a week later they called me to tell me they had the confirmation and to confirm the order with. I confirmed the order over the phone (Jan 5th) and was told they would process the order and glasses would be delivered in about 2 weeks. Well they didn't order the glasses until 3 weeks later (Jan 22nd). So here we are a month after going there and still no glasses... read more
Customer service by far. The worst glasses are unusable. Arguing occurred at front desk was told to leave six weeks later. I finally got credit.
Carla helped my wife out with her eye exam, very knowledgeable, professional. The whole staff was awesome helping customers. So lucky they work in the area.
Was a very professional visit. All staff deserve a 10+
Frequently asked questions about Spex
How is Spex rated?
Spex has a 4 star rating with 155 reviews.
When is Spex open?
Spex is open now. It will close at 6:00 p.m.
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