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60 W 13th St, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
Horrible experience with customer service. I never received my refund for a test that cost $400. I followed up multiple times via email, phone call, text and still received absolutely no help. I will say that the day of my scheduled test the nurse who reached out to me to say they would need to cancel (after I waited 6 hours past the time of my appointment) was extremely nice. Aside from that, Speedy Sticks was a total disappointment.
Made and paid for an appointment but they never came and didn't contact me with any heads up. Overall bad service.
They intentionally put the wrong address. Do not go to W13th.
Terrible - they let you make an appointment, charge you and then don't show. When you call to find out why they tell you sorry we no longer service San Francisco and we will get around to refunding you in 4 to 7 days - hmm will set if that actually happens. Would give 0 stars if I could. Update - 2.5 months later and despite the promised refund still nothing. Am now reporting them to credit card company and better business bureau. They clearly are not a legitimate company and no-one should do business with them.
Speedy Sticks has a 3.6 star rating with 49 reviews.
Speedy Sticks is closed now. It will open at 8:00 a.m.
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