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SPEEDY NEPEAN

3.4

About this business

Location details

1608 Merivale Rd, Ottawa, ON, K2G 3K3, Canada

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 4:00 p.m.
SunClosed
3.4182 reviews
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Mark Vidalin's profile image
Mark Vidalin 
a month ago

The right hand doesn't know what the left hand is doing there. They completely underdelivered and over charged on a muffler fix recently. When I got the car back, I did a final fix in 10 minutes with a $12 part, after they quotes $250+ 

Tyler Guerin's profile image
Tyler Guerin 
a month ago

IF YOU NEED WORK DONE ON YOUR CAR, SEEK ELSEWHERE. The employees at this Speedy location are unorganized, lack communication skills, and provide an all-around terrible customer experience. -Communication issues: The older employee “Rock” sounds intoxicated most of the time while speaking. He slurs his words, talks too fast, and makes minimal effort to explain repairs clearly or ensure that the customer understands. When he called me about my car today, it actually sounded like gibberish, it sounded like “hejfiushsbgntjfudhsk... read more

parth sharma's profile image
parth sharma 
2 months ago

Worst customer service the person behind the table wasn't nice at all for me to give my business to them, then I went to speedy at carling 10 minutes aways amazing service and got it fixed on same day 

Jagdeep Singh's profile image
Jagdeep Singh 
3 months ago

The guy behind the desk is super rude. They told me that they ordered the part and I can get my car fixed on Tuesday, and they will call me, but they didn’t call back, so I had to call and ask about it. Then the same guy on the phone was rude and told me you need to come to the shop; we are not free to call you. After one week, today I went to the shop to get it fixed and asked when I can expect the car back as I have to go to work, and that guy very rudely said, “We will call.” With this type of customer service, I can’t re... read more

Pauline Horricks Shesnicky's profile image
Pauline Horricks Shesnicky 
4 months ago

I was very disappointed with the service at Speedy muffler on Merivale. I brought my old B class rv in for a quote to replace the tailpipe. I also asked for them to check the right rear spring and shackle because there was a noise coming from the right rear. They called to say the front cross member was severely rusted and they would not quote for the tail pipe. They then charged me $65 plus tax for that information... Nothing on the tailpipe, nothing on the shackle. I've had that vehicle for 12 years so I know there are rus... read more

Frequently asked questions about SPEEDY NEPEAN

How is SPEEDY NEPEAN rated?

SPEEDY NEPEAN has a 3.4 star rating with 182 reviews. 

When is SPEEDY NEPEAN open?

SPEEDY NEPEAN is open now. It will close at 5:00 p.m.  

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