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Spectrum Internal Medicine
- Doctors
- Prescott, AZ
About this business
Location details
3633 Crossings Drive, Prescott, AZ, 86305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don’t expect timely bills from them - it took them 7 months to send the bill for my last appointment.
Selected a doctor here as my new PCP when I changed insurance plans. Called to set up an appointment for the first time. The person took me through the entire onboarding process, collecting all of my personal data and insurance information. Then, after she had all that, she said "oh, by the way, we don't have any doctors accepting new patients. We only offer telehealth." This should have been the first thing discussed, not the last. Feels scummy for them to collect all my personal info first. Stay far away from this place.
I've been coming here for quite a while. Ashley is always so kind and helpful, she's just the best. Like others have said though, customer service has significantly gone downhill, it's impossible to get a hold of anyone to make an appointment, I've stopped calling it's so much faster to drive to the office which is absurd.
I've been using Spectrum for the last 7+ years and it started great but now has deteriorated substantially. I had severe pain recently and could NOT get into see my Doctor - the wait was 2 months. The hold time on phone (no longer a local 928 number) makes you want to simply give up. Avoid this place - just not worth it. I have fired them.
I never leave bad reviews or reviews in general, but my experience with the mental healthcare at this clinic was so poor that I feel the need to say something. First of all, I was under the impression that I was seeing a psychiatrist MD, turns out I was seeing nurses. I have no problem with this.It's the dishonesty, and the lack of communication that bothers me. I saw two different psychiatric nurses, both were cold and did not seem to care about discussing my issues. The second one I saw was very unprofessional, making comm... read more
Frequently asked questions about Spectrum Internal Medicine
How is Spectrum Internal Medicine rated?
Spectrum Internal Medicine has a 2.7 star rating with 89 reviews.
When is Spectrum Internal Medicine open?
Spectrum Internal Medicine is closed now. It will open tomorrow at 7:30 a.m.
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