Spectrum Health Reed City Hospital: Emergency Room

Elizabeth Peterson 

on Google

a month ago

My son went in for an emergency, he is 28 years old but has a 13 year old mind. The nurse that was there that talked with a social worker telling her he was 28 years old so he shouldn’t need his mother, saying this loud enough so other patients could hear, then in the mist of it all the Dr says yes he can go home has a social worker call me to go over a plan but instead tells me within 5 minutes another Dr. changed his mind. This is called B.S. My son and I are in the process to where I have Guardianship and I should have th... read more

Jessica 

on Google

a month ago

I went in for an infection in my ear, a few months ago I had a rare infection in my ear that had me hospitalized. I woke up and realized something isn’t right and it felt like it was coming back and my neck was stiff and swollen, dr larva decided all I needed was Allegra. I left and called my ENT and the advised me do not even pick up that Allegra and come straight to them so I drove a hour and half to my ent. Got there and found out I do have my rare infection back and it migrated to my neck and jaw. They do not take you se... read more

Alan Onan 

on Google

a month ago

This place is the biggest joke on the planet. They don't care about you period. It's in and out as fast as humanly possible with no regard for figuring out what could be wrong. I am over this place 

Samantha Onan 

on Google

6 months ago

My husbands finger needed stitches this am. Instead they put glue on it which resulted in his finger bursting open gushing blood shortly after. They sent him on his way with no additional wrap on his finger, no band aid nothing. We WILL NOT be paying the bill for this trip. You couldn’t even provide basic patient care. He had to go in a second time to an urgent care who then couldn’t put stitches in after the glue had been put on. Because of the danger of infection. Do better. 

Abigayle Gentry 

on Google

a year ago

We had to take our almost 3yo son in for a laceration on his tongue. Unfortunately it was our third visit (keeping boys from yeeting themselves into oblivion is hard 😂) and they have never disappointed but this time was just by and far one of the best ER experiences I’ve ever had. Every single person that walked into our room was kind and caring and did everything that they could to keep our son calm and try to ease his discomfort as much as possible. They played, distracted, and held hands as needed and made what was a ter... read more