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Spectra Merchandising

3.3

About this business

Location details

4230 N Normandy Ave, Chicago, IL, 60634, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.315 reviews
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Mark Johnston's profile image
Mark Johnston 
on Google
8 months ago

Outstanding customer service at their 4230 N Normandy office. I returned a Jensen cassette recorder because it didn't operate out of the box and Spectra replaced it on the spot. Super-nice office staff and quick service. For anyone in Chicago who needs to return a Jensen product, go to the N Normandy office! 

DonnaSue Andazola's profile image
DonnaSue Andazola 
on Google
11 months ago

Two year service award and I chose a Jensen alarm clock with nature sounds. I still keep an alarm clock on my nightstand. Jensen could certainly update this clock by adding a port to charge your phone. Everyone has cell phones and I keep mine on the night stand plugged into my current alarm clock. I have my white elephant gift exchange present ready to go! 

Michelle Fenlon's profile image
Michelle Fenlon 
on Google
2 years ago

I have seen some negative comments and cannot let it go without a reply. Spectra Merchandising has been in business for 40+ years. I have worked for Spectra for 35 of those years and most of our employees have been with the company for over 10 years. From my experience with the company, we follow strict guidelines when it comes to the quality of our products and actually all of our policies. Spectra is known in our marketplace for having first class customer service. Spectra has also gotten numerous customer awards and a pub... read more

ron lackage's profile image
ron lackage 
on Google
3 years ago

Jason's review from a year ago doesn't mention anything about a Sony Walkman. Unless someone edited that out. The response from the company mentions that in the last couple of sentences. Was it the owner that responded and she was having a senior moment ? While typing her response on the typewriter in order to give her response to the I.T. specialist so he/she could post what you could call her defense of not being tech savvy ? In her defense what does using a typewriter have to do with the products they offer? 

Max Moulton's profile image
Max Moulton 
on Google
3 years ago
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Frequently asked questions about Spectra Merchandising

How is Spectra Merchandising rated?

Spectra Merchandising has a 3.3 star rating with 15 reviews. 

When is Spectra Merchandising open?

Spectra Merchandising is open now. It will close at 6:00 p.m.  

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