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SpaWell Napa Valley
- Wellness
- Napa, CA
About this business
Location details
3425 Solano Ave, Napa, CA, 94558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Best Massage and facial in Napa
Unfortunately my friend fell ill with miscarriage like symptoms the night before our spa appointment. I immediately called them the next morning at 6:43 am to inform them we had to leave Napa sooner than expected to get my friend home and to her OB. I received a return call at 8:41 am from the spa director, Chelle, and explained to her the situation. Rather than be empathetic to my friend’s plight, she still insisted on charging us $190 for the canceled appointment. She ultimately settled on “just” $100, however, I think it’... read more
Unfortunately my friend fell ill with miscarriage like symptoms the night before our spa appointment. I immediately called them the next morning at 6:43 am to inform them we had to leave Napa sooner than expected to get my friend home and to her OB. I received a return call at 8:41 am from the spa director, Chelle, and explained to her the situation. Rather than be empathetic to my friend’s plight, she still insisted on charging us $190 for the canceled appointment. She ultimately settled on “just” $100, however, I think it’... read more
Very friendly and hospitable staff!
0 stars if I could. How can I rate a company who charged me a cancelation fee and I didn't get to enjoy the service? My husband and I were booked for a couples massage to enjoy an anniversary treat. Unfortunately, I woke up that morning with a terrible case of the stomach flu (around 8am and appointment was at 2pm) and called them to tell them my circumstance. Without any empathy, they told me they had to cancel me and charge me 50% of my service, which was $165. They said they did me a "favor" by not charging me the full pr... read more
Frequently asked questions about SpaWell Napa Valley
How is SpaWell Napa Valley rated?
SpaWell Napa Valley has a 5 star rating with 1,135 reviews.
When is SpaWell Napa Valley open?
SpaWell Napa Valley is closed now. It will open tomorrow at 9:00 a.m.
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