Sparrow Thoracic and Cardiovascular Institute Eaton

LuAnn 

on Google

2 months ago

First time seeing this group of individuals who concentrate on heart health. Had positive encounters with everyone in the office, from calling for my first appointment to interactions with all care providers up to and including Dr Schafer. Everyone was helpful, engaged, and responsive. Good experience, especially when considering the seriousness of heart issues. Thank you! 

Brent Kristin 

on Google

7 months ago

Dishonest conniving lying receptionists. Get offended when you have a complaint about a doctor. The only thing they want to hear is that your Blue Cross Blue shield is still good. If I could start all over I just go to someplace else. **Update** show up today and the receptionists are too busy sharing pictures on their phones to address me standing at the window. Most unprofessional people in the business. 4 women sitting around staring at phones. Ridiculous. Can't even address a patient. 

Brent Kristin 

on Google

7 months ago

Receptionist can't even acknowledge a patient at the window when they're too busy either Facebooking or on Instagram whatever they were doing sharing pictures showing each other their screens. Well I stand there like an idiot waiting to be helped. Very unprofessional. There's a reason why it's got a 1.7 score. They need to get rid of every single office worker I've never had a good experience. 

Brent Kristin 

on Google

a year ago

Dishonest conniving lying receptionists. Get offended when you have a complaint about a doctor. The only thing they want to hear is that your Blue Cross Blue shield is still good. If I could start all over I just go to someplace else. 

Angela Overholt 

on Google

a year ago

My husband has never ever been treated so rudely. Dr. Dhaem, who does not deserve this title, was very demeaning and rude. He treated Brian like he was a liar and acted like he was too busy to deal with another patient. Plus, my husband's supposed pulse and BP is never as good as they claimed it was there. And they claimed he was diabetic, when he is not, plus put on his record that he was taking a medication which was false. We will NEVER go back to TCI. They treat you like your trash.