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Sparklight
- Internet Service Providers
- Longview, TX
About this business
Location details
315 TX-63 Spur, Longview, TX 75601, Longview, TX, 75601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had nothing but problems with Sparklight. After almost 2 months it isn't even installed yet, but I am receiving bills and Thank you for being a great customer. I have had 3 field techs out and the 1st one did everything correctly and got the physical parts ready, but there was no room in the HUB (even though they sold it to me as ready), but there was also an outage and he could not get the service turned on so he referred it to the inside part of tech support. Tech support called back and said they see nothing so the... read more
Gauge came this morning and was so professional yet involved. We are two elderly people and he was respectful. We would like Gauge to be our regular tech! Problem solved.
Recently installed Sparklight and our technician Alex Contreras was a true professional. Great representative for your company.
I just had the pleasure of speaking with Makayla from the Longview store. What a delight she is! She answered “with a smile,” listened without cutting me off, validated my feeling of frustration, assured me she would take care of things. Makayla did just that! She provided excellent customer service that is almost non existent today and set the bar for other Sparklight reps. Makayla was able to change my complete mood just by being kind, empathetic, and efficient! If I have to call again, I hope I have the privilege of speak... read more
Pat helped me out and so did Eric we had a few hiccups but we got passed it and they got me installed and service is amazing!!!
Frequently asked questions about Sparklight
How is Sparklight rated?
Sparklight has a 4.1 star rating with 269 reviews.
When is Sparklight open?
Sparklight is closed now. It will open tomorrow at 9:00 a.m.
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