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Spa Creek Health
- Dental
- Warminster, PA
About this business
Spa Creek arranges dental appointments for residents of senior care communities.
Location details
626 Jacksonville Rd Suite 101, Warminster, PA, 18974, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tried multiple attempts to try to sign up my grandmother for an appointment at her elderly care home. Never returned calls nor answered the phones. How do you run a business like this is the question. Not worth the hassle and will not recommend.
Excellent service! My 97-year-old mother does not have dementia, but has a lot of trouble communicating due to poor hearing a vocal ability, so providers are often dismissive and fail to communicate with her. During the exam Dr. Cange took the time to clearly explain to not only me, but also my mother about her dental condition as well as the potential issues for further treatment. Dr Cange was so professional and helpful! Thank you, Dr Cange!
They have owed a refund since November of 2024 for my deceased mother's account. The refund is only for $146.30. I have made numerous calls to their billing department and all they can do is to continue to put in the request to the "supervisor", who apparently cannot be bothered to process the refund. Terrible financial customer service! 🤬 13 Feb 2025 Update: I was finally able to talk to someone with some clout at Spa Creek and the refund was issued. Grateful for that but it never should have gotten to that point. ☹
High pressure selling of unwanted procedures to an elderly person is unacceptable. Pressuring her family is equally unacceptable. A practice who specializes in assistive living facilities not accepting Medicare? Ridiculous. Convenience of in-facility care is not worth the terrible realities of working with this company.
New patients/buyers beware: Be sure to do your due diligence before signing up for the Spa Creek services. I gave 1 star to draw attention to the vetting process, we did not use Spa Creek. My parent's Assisted Living facility promoted the convenience of Spa Creek coming to the facility for free, but that's just for the dispatch. Spa Creek didn't respond to multiple inquiries regarding participation in BCBS dental plan; reps email was inactive, calls went to a full VM box. I proactively verify directly with BCBS and confirmed... read more
Frequently asked questions about Spa Creek Health
How is Spa Creek Health rated?
Spa Creek Health has a 4.2 star rating with 42 reviews.
When is Spa Creek Health open?
Spa Creek Health is closed now. It will open tomorrow at 9:00 a.m.
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