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Sovereign at Belgate By Cortland
- Residential Leasing
- Charlotte, NC
About this business
Location details
6008 Lewis St, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I’ve given this community and its staff so much grace and patience however, reading the reviews I don’t know if I should feel relief that it’s not just my apartment that they neglect or sad for all the residents who live here. The request are never outlandish. Example 1. Every time they attempt to come into my unit they call me to tell me they don’t have a spare key. I’ve went as far as calling corporate to have my locks changed because they “don’t know where my key is”. Even after replacing my locks they still misplaced the... read more
I wish I could write better reviews when it came business but per usual they don’t care. The apartment itself is actually really nice. However I had so many things broken that needed to be fixed that weren’t fixed when I moved in. My garage door wouldn’t close for like 3 days. My thermostat went out and my when alarm system was never working. They failed to tell me that the alarm company that they use didn’t service those alarms anymore. They told me that they would order a new one and was waiting on management for approval ... read more
I loved the property as soon as I drove up. Shoutout to Cliff, he was a huge help with the move, including the small tedious things like changing light bulbs!
The only good customer service that I’ve received has been from Sandra— She’s very understanding and helpful! She helped me from start to finish on my recent move. As for everyone else, There needs to be a reinforcement of customer service skills. Very bad communication, and lack of empathy. Do better Cortland!
My husband and I were newly weds and picked Cortland as our first home. We absolutely loved it from the interior to exterior of the apts, the amenities as well. We were so happy we had found a spot for us. After a week of living here the problems started. Talia the manager had started to give us problems, she had sent us an email regarding to a disruption in the pool and immediately pinned it on us. My husband went to speak to her at the front office to clear up the misunderstanding but she wouldn’t believe us. Until they ch... read more
Frequently asked questions about Sovereign at Belgate By Cortland
How is Sovereign at Belgate By Cortland rated?
Sovereign at Belgate By Cortland has a 4.2 star rating with 227 reviews.
When is Sovereign at Belgate By Cortland open?
Sovereign at Belgate By Cortland is closed now. It will open tomorrow at 10:00 a.m.
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