Southwoods Cardiology

Amy Jot 

on Google

5 months ago

Went to ask a question, the receptionist looked up, ignored me, and continued to do stuff on her purple cell phone. When the other receptionist arrived and asked me to see the first, I felt like I was interrupting her. She did answer my questions, but it was not a nice first impression of the office . 

Roman Supply Co., LLC 

on Google

a year ago

A suggestion to Southwoods business training and development team. In my recent experience with your scheduling team, it appears implementing in a customer service training program may be beneficial for your customers experience and those providing customer service. Because of my experience, I made the choice not to book an appointment. I will stick with University Hospitals options. Arrogance and a condescending approach has become the norm. It’s unfortunate Southwoods couldn’t be the exception to that. 

Kimberly Kempf 

on Google

a year ago

I have been trying to reach the Dr for 2 days now, cannot get a call back, the Cleveland Clinic has tried to reach them, no luck, and my husbands PCP called and sent a message , and no response. NOT HAPPY. 

Rhianna Moore 

on Google

a year ago

I'd give 0 stars if I could. Office never answers the phone, and more importantly: low quality doctors who do not care any more than to follow standard procedures and get paid. 

Meg Handel 

on Google

a year ago

After calling many times to check on what I would be left to pay after insurance, on the heart monitor and ecocardiogram.never got a straight answer.the women in billing just said" it all depends on what they charge" ,but then had no idea what different procedure would cost.She told told me I would have to pay 750.00 out of pocket for echocardiogram, nope Im still trying off 2500 dollars after insurance paid the other half.The average cost nation wide is 1500, for an echo.they charged close 5500. Please check all out of pock... read more