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Southwest X-ray
- Laboratory Testing
- El Paso, TX
About this business
Location details
10501 Gateway Blvd W # 130-40, #140, El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst place ever. First their system is down for a month now they can’t manage to make a copy of a mammogram. Sat there for 2 hours to be told the application isn’t working, no attempt to use a different computer or call tech support. Telling me we will call another location Monday morning. No one has called.
Worst place ever, their system was supposedly down for the past month it just came back up Monday and now they can’t manage to make a copy of my mammogram.
I had misplaced my orders and was worried I would have to return at another time. But the staff had already inputted all the info and was very friendly and reassuring. Got into my MRI on time and was assisted by a professional, reassuring technician. The Osborn location staff turned what began as a panicked day into a positive experience.
My appt was at 7 pm no one called to tell me the tech was running two hours behind . I came all the way from Northeast and trying to find somewhere to wait for two hours this is terrible
this place is very unorganized. we have an appointment @1:00 we sat for over an HOUR. I brought my mother here, we came half hour early and still had to wait while others were being called ahead of her, they came in way after my mother came in......😡😡😡😡😡VERY UNORGANIZED, HORRIBLE SERVICE!!!!! Will never come back here again and I do not recommend to anyone!!!!!
This is suppose to be a medical facility? Considering everything going on with the coronavirus they could at least clean their floors. You can see dusty footprints all over the place. I have lupus and I'm taking a risk just being here. They don't even have hand sanitizer for us. I'm stressing out so bad right now.
this is the worst xray facility. They don't make appointments for xrays, walk ins only. They only have one xray technician. I got there at 2:45 and left at 5:45! when I left there was only one person waiting. should've walked in at 4:45. Ridiculous! if you can go somewhere else, do so.
The picture is cute. I see it while I’m sitting here 1 hour and 20 minutes after my appointment and still haven’t been called back for my MRI. Asked at 45 minutes late and they said it would be another 30 minutes because their only tech just told them I’m behind. Let me ask you, if I was late would you still attempt to charge my insurance? I hate the double standard. It’s so important for me to be on time but not important for you to do the same. Edit to add at 1 hour and 30 minutes they told me they are falling behind and i... read more
RecommendedHere at Southwest X-ray! I made an appointment last week for my 6 year old who needed a CT of the brain an EKG and an Echocardiogram. I live over an hour from El Paso and when I made the appointment and confirmed I can get all 3 tests completed with them and they assured me they could. However they only preform echos on 17 years of age and older. I wish I would have known so I could schedule the echo somewhere else this afternoon. Now I have to go home and come back another day so I can get the echo elsewhere. I am pretty di... read more
Frequently asked questions about Southwest X-ray
How is Southwest X-ray rated?
Southwest X-ray has a 2.1 star rating with 208 reviews.
When is Southwest X-ray open?
Southwest X-ray is open now. It will close at 6:00 p.m.
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