Southwest Vascular Institute

runningchick85 

on Citysearch

14 years ago

MY LEGS FEEL AND LOOK SO MUCH BETTER!! – I had an appointment in June for my varicose veins at Southwest Vascular Institute with Dr. Lauvao. The office staff was so friendly and professional, and Dr. Lauvao was the kindest doctor I have ever been to. He took so much time with me explaining to me why I had varicose veins and what he could do to treat them. Julie got me scheduled for surgery in the office in July and everything went so smoothly. I am back running3-5 miles a day and my legs feel GREAT!! I would definitely recom... read more

sneakers007 

on Citysearch

14 years ago

Best office, wonderful doctors! – I called the office to make an appointment for a blockage in my carotid artery. The office staff was so kind and professional and put my mind at ease. The office tracked down all the needed paperwork and had me in to see the doctor within one week. Dr. Vaughn spent time explaining my condition and the surgery. I was so confident going in for my surgery and it went very well. I have never felt better. Dr. Vaughn saved me from possibly having a stroke and dying and I am very grateful. I would ... read more

Smackmetwice 

on Citysearch

14 years ago

Horrible Office Staff - The Worst – After reading other reviews of Southwest Vascular Institute, I can empathize with peoples frustrations. This is absolutely the most arrogant and incompetent office staff I can remember experiencing. Not only do they seem to have little understanding of process and procedure but they treat patients (or prospective patients) as if the patients are there to serve the office staff rather than the other way around. I suspect the doctors have little or no idea of what goes on with office staff/p... read more

Jessica Leigh 

on Citysearch

14 years ago

Inconvenient and Unsympathetic – After waiting 3 weeks for an appt for just an ultrasound, I was told the ultrasound showed nothing abnormal. I found this doubtful due to the increasing spider veins and pain that I was having. Four days later after running, a vein seemed to "pop" out and was very painful. Upon calling the office to see what I should do about this, they informed me again that the ultrasound showed no problems and that varicose veins were common (in essence, that I should get over it). After stating that I was... read more

Peaches246 

on Citysearch

14 years ago

Unfortunate – Couldn't be more disappointed. My mother was scheduled for removal of a vein; her surgery date was set at Southwest Vascular Institute. My mom told the supervisor of the practice, Patty, that she was planning to see another doctor elsewhere just for a second opinion to investigate the possibility of a less invasive procedure. My mom clarified that she still wanted to keep her surgery date as scheduled at Southwest Vascular Institute. (She figured it would be one procedure or the other, and wanted them to do it ... read more