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10495 Southwest Fwy Suite #200, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:30 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 6:30 p.m. | |
| Thu | 7:00 a.m. to 6:30 p.m. | |
| Fri | 7:00 a.m. to 6:30 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Parts Department Is a Joke — Deceptive, Condescending, and Dishonest Southwest Infiniti's parts department is hands-down the worst customer service experience I’ve had in years. I ordered a simple $85 part, completed every identity verification step they asked, and still got blindsided by a “signature required” delivery — a policy they never disclosed. UPS failed to deliver it three times, and the package was returned. Instead of owning the mistake or fixing it like any decent business, the parts manager (Michael Heil) immed... read more
Customer parts desk has great staff.
Southwest INFINITI Parts Center has a 3.4 star rating with 9 reviews.
Southwest INFINITI Parts Center is closed now. It will open tomorrow at 7:00 a.m.
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