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Southwest INFINITI Parts Center

3.4

About this business

Location details

10495 Southwest Fwy Suite #200, Houston, TX, 77074, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:30 p.m.
Tue7:00 a.m. to 6:30 p.m.
Wed7:00 a.m. to 6:30 p.m.
Thu7:00 a.m. to 6:30 p.m.
Fri7:00 a.m. to 6:30 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
3.49 reviews
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Gerson Coreas's profile image
Gerson Coreas 
8 months ago
Vincent Glover's profile image
Vincent Glover 
10 months ago

Parts Department Is a Joke — Deceptive, Condescending, and Dishonest Southwest Infiniti's parts department is hands-down the worst customer service experience I’ve had in years. I ordered a simple $85 part, completed every identity verification step they asked, and still got blindsided by a “signature required” delivery — a policy they never disclosed. UPS failed to deliver it three times, and the package was returned. Instead of owning the mistake or fixing it like any decent business, the parts manager (Michael Heil) immed... read more

jessie pallares's profile image
jessie pallares 
a year ago

Customer parts desk has great staff. 

Javier Sandoval's profile image
Javier Sandoval 
a year ago
Erika Moten's profile image
Erika Moten 
2 years ago

Frequently asked questions about Southwest INFINITI Parts Center

How is Southwest INFINITI Parts Center rated?

Southwest INFINITI Parts Center has a 3.4 star rating with 9 reviews. 

When is Southwest INFINITI Parts Center open?

Southwest INFINITI Parts Center is closed now. It will open tomorrow at 7:00 a.m. 

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