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Southwest Healthcare Rancho Springs Medical Center Emergency Room

2.3
  • Murrieta, CA

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Location details

25500 Medical Center Dr, Murrieta, CA, 92562, United States

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2.334 reviews
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desire rigney's profile image
desire rigney 
2 weeks ago

Absolute joke of doctors. My husband took my ten year old here tonight because she’s been experiencing flank pain.. only one spot not entire back… we took her to urgent care earlier and they were concerned about kidney stones and suggested we go so they could do imagining. It was the BIGGEST waste of time. He mentioned to the dr that her throat was also hurting and she was exposed to possible hand foot mouth disease. Tell me why this dr swabbed her for strep?? Then discharged them saying the tests were negative after HOURS o... read more

Midori Roecks's profile image
Midori Roecks 
a month ago

This place will hold on to your very expensive ER visit bill for a couple years and then send it straight to collections without any attempt to bill your insurance company, nor will they make any attempt to contact you directly about outstanding payments owed. We had valid insurance that would have covered the visit, but Southwest Healthcare doesn't really care about that. When you try to call them to rectify the situation, they won't take any responsibility for their negligence and will only offer you a 30% discount which d... read more

TheLeVineFamily's profile image
TheLeVineFamily 
a month ago

Check-in and receptionist was the only good thing about this visit. Daughter came in with excruciating back pain that was radiating down her leg. We waited about 2 hrs before being called back to a room. Now the interaction and bed side manner with this PA-C deserves 0 stars. He was rude, demeaning, unprofessional and with no empathy. He asked her what she wanted him to do for her. From the start he told her this wasn’t an emergency. He kept saying he had patients with heart attacks and more serious emergencies in the other ... read more

Elena Perez's profile image
Elena Perez 
a month ago

Do not recommend go there. 10 min care time and 3 hours waiting time. And will see how much they charge. I will post it later 

Gabriella Ledesma's profile image
Gabriella Ledesma 
2 months ago

Inattentive, triage is ridiculous, watched my iINFANT scream and suffer in pain for hours and never helped. Dirty, unkept, and has gone downhill in the last year. 

Frequently asked questions about Southwest Healthcare Rancho Springs Medical Center Emergency Room

How is Southwest Healthcare Rancho Springs Medical Center Emergency Room rated?

Southwest Healthcare Rancho Springs Medical Center Emergency Room has a 2.3 star rating with 34 reviews. 

When is Southwest Healthcare Rancho Springs Medical Center Emergency Room open?

Southwest Healthcare Rancho Springs Medical Center Emergency Room is open now. It is open 24/7. 

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