Southwest Fireplace's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Southwest Fireplace

3.4

About this business

Welcome to Southwest Fireplace, a full service fireplace expert, serving Chicagoland since 1974. With three convenient locations we provide superior service, sales, design and installation to satisfy all your fireplace and outdoor patio needs. We are the premier fireplace company that provides products and services of impeccable quality at uncompromising value. We are committed to delivering you the best products, design services and professional staff in the industry.We sell, service, design & install:* Gas Fireplaces* Elec... read more

Location details

9475 W Laraway Rd, Matteson, IL, 60423, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4109 reviews
Select a rating
John F.'s profile image
John F. 
2 years ago

We looked at quite a few fireplace retailers before selection Southwest Fireplace. The main reason was location, but they seemed to have knowledgeable staff and prices were comparable to others. We were wrong. Despite looking at various models - nobody provided important information about selecting a fireplace. Things like size of the room. Our new family room is 4oo sf. We were sold a fireplace that was designed for a room 5 times that size! We have 5 settings on the remote - 1-5, with 5 being the highest flame. We can only... read more

Jason R.'s profile image
Jason R. 
4 years ago

I am absolutely disgusted with the experience I have had with Southwest Fireplace. If you are reading this review, this is your chance to shop elsewhere. It is ABSOLUTELY worth it, even if you have to drive an hour+. I bought the Expedition II Wood insert for my fireplace back on September 25th, 2020 for $4381.17 (Including Install). I was told approximately 4 weeks for the insert to arrive, and then the install date would be set up. The unit arrived on time, I received a phone call and set up the install date with the 8AM-... read more

Frequently asked questions about Southwest Fireplace

How is Southwest Fireplace rated?

Southwest Fireplace has a 3.4 star rating with 109 reviews. 

When is Southwest Fireplace open?

Southwest Fireplace is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com