Southtowne Buick

j w. 

on Birdeye

a day ago

I would give this experience zero stars if I could. I purchased a used vehicle for my 16-year-old daughter from Mark Allen in Collinsville, and the salesperson we worked with was Jeff. The first visit went fine, but when my daughters returned to look at the car again, his attitude completely changed. He was condescending and made my oldest daughter feel uncomfortable for being cautious about the purchase. Within two weeks of purchasing the vehicle, the service light came on. We took it to O’Reilly Auto Parts, and they diagno... read more

j w. 

on Birdeye

a day ago

I would give this experience zero stars if I could. I purchased a used vehicle for my 16-year-old daughter from Mark Allen in Collinsville, and the salesperson we worked with was Jeff. The first visit went fine, but when my daughters returned to look at the car again, his attitude completely changed. He was condescending and made my oldest daughter feel uncomfortable for being cautious about the purchase. Within two weeks of purchasing the vehicle, the service light came on. We took it to O’Reilly Auto Parts, and they diagno... read more

Joseph M. 

on Birdeye

4 days ago

If you’re considering doing business with this dealership, I would advise caution. A few months ago, I spoke with a salesman named Sean about trading in my vehicle for a truck. At the time, my credit score was lower, and he explained that I was only approved for up to $30,000, which I completely understood. I took that feedback seriously, worked on improving my credit, and returned today with a score that was 100 points higher along with $5,000 to put down. After waiting for some time, Sean approached me but immediately di... read more

issam h. 

on Birdeye

a week ago

Great sale service nathenal occoner is very helpful and professional sales person made everything easy .thank u 

Frank D. 

on Birdeye

2 weeks ago

Mike Santucci was very helpful took his time with me even though i did not know what vehicle I was going to get he was very patient and understanding, Thank you for your time and consideration in this matter. 

Joe E. 

on Birdeye

2 weeks ago

I bought a new gmc denali 1500, within the first 12 months I had serious issues with the truck. 1) The tail gate kept opening by itself. 2) the truck blew a turbo within the first year. The service department is horrible at this dealership, it took 3 weeks to get my truck back. The check engine light kept coming on after the repair and i had to return the truck to the lousy service department 3 times regarding this repair that was not done correctly. 7 months later the truck blew anothr turbo. The dealership had my tru... read more

Chris C. 

on Birdeye

3 weeks ago

Stopped into service for some routine maintenance and met Joe the new service manager. He was approachable and very professional. sometimes you dred bringing your car places but Joe was very helpful and i will for sure be going back 

Violeta O. 

on Birdeye

a month ago

This is Violet , I bought aToyota Rav 2023 in February, found the perfect car and the perfect deal at Conley Buick in Bradenton Fl, thanks to the sales man Dennis Napel , This car is perfect! and the best part is the deal that Dennis got me!; Thanks Dennis for your amaizing service !! 

Dave W. 

on Birdeye

a month ago

I recently purchased a New 2026 GMC Sierra SLT pickup from O'Fallon Buick GMC and was amazed at how I was treated by the entire staff. These people are FANTASTIC !!! My salesman (Harold) was very friendly and took the time to answer any questions I might have. He honestly treated me like a friend, not a customer ( sounds crazy I know, but it's true ). The Sales Manager/ Finance Manager was extremely nice as well. I have been buying a New truck every year for the past 25 years (it's just my thing ) and I used to deal in... read more