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Three area locations: 1. Petersburg: * 595 Old Wagner Road, Petersburg, Virginia 23805 * PH: 804-732-6532 * Fax: 804-861-8070 2. Chester: * 11971 Iron Bridge Road, Chester, Virginia 23831 * PH: 804-748-6350 * Fax: 804-796-1415 3. Hopewell: * 502 N. 6th Avenue, Hopewell, Virginia 23860 * PH: 804-541-7837 * Fax: 804-541-7942 Established in 1964, our practice offers a full scope of oral and maxillofacial services including: dental implants, wisdom teeth removal, facial cosmetic surgery and deep sedation procedures. The mission ... read more
11971 Iron Bridge Rd, Chester, VA, 23831, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have had nothing but a run around from their billing department. I was given a refund for a service that failed for work done at the Iron Bridge RD location. I begged them to give me the refund in full and not reverse any charge card that had paid. I have closed out accounts and have changed employers so I can't find what credit card they were referring to that received the credit. I asked them for the credit card number and all they would give me was the last four numbers to the card and then expiration date. That's all t... read more
As I was looking for directions to Southside Oral and Facial Surgery in Chester, I stumbled upon the negative reviews written by several people. My experience was nothing like the ones submitted. I was given an appointment within one day on an emergent basis because I had become symptomatic. My appointment was 3:00 pm with a check in at 2:45 pm. I was put in the exam room at 3:00 pm. I was seen promptly, examined, my treatment plan was discussed and agreed upon. Dr. Robert J. O'Neill wrote 3 prescriptions one for antibiotics... read more
Appointment was at 10: and it is now 10:45 and not a word from anyone. Secretary is incredibly rude. Not coming back and wouldn't recommend this office. Sorry I have to be here at all
Can't say anything about the services here as I never got to see a doctor. Had a 9:15 appointment (for a consultation only), was taken into an exam room at 10:30, at 11:15 got tired of waiting and left. Nobody bothered to apologize or keep me informed, just left me sitting there. If you have to go here, take a book. I guess these folks don't understand that we have lives too...
This dentist is sick. I honestly think he enjoys inflicting pain. You can scream all you won't, he offers no sympathy. There was one nurse who was compassionate but the others spoke to me very harshly, ignored me and treating me like a lower class citizen. The dentist yanked at my tooth an ended up not even pulling it. Then wouldn't even give me pain medicine. I felt as though he was treating me like some sort of addict. Here I was with my tooth hanging halfway out my mouth an I couldn't even get a prescription for ibuprofen... read more
Were the restrooms well-stocked at this provider's office? Yes, they were well-stocked Did this provider have an entertaining selection of waiting room magazines? Somewhat, but they need a bigger selection Was there annoying music playing while you waited or during your visit? No, there was no annoying music Did this provider answer all of your questions? Yes Was this provider late to your appointments? Yes, they were over an hour late for my appointment
Were the restrooms well-stocked at this provider's office? Yes, they were well-stocked Did this provider have an entertaining selection of waiting room magazines? Somewhat, but they need a bigger selection Was there annoying music playing while you waited or during your visit? No, there was no annoying music Did this provider answer all of your questions? Yes Was this provider late to your appointments? Yes, they were over an hour late for my appointment
I am not going to refer my family and friends here. I just wasn't that impressed. I was referred to there Petersburg location after I was asked what type of insurance I had. When that was the first thing I said to her when she answered the phone. And was questioned several times like I didn't know what type of insurance I have.
Southside Oral & Facial Surgery has a 3.3 star rating with 51 reviews.
Southside Oral & Facial Surgery is closed now. It will open at 9:00 a.m.
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