Southern Team Nissan Service

nicole 

on Google

a month ago

Had an appointment today 8:40 am here it is 3pm no call I’ve called 4 times left messages because no one would pick up we decided ti go by at 2pm one woman at the service desk chilling asked about the car…. Its in the air 6 hours after my appointment she said it would be another hr we have a baby we couldn’t stay and wait they close in 40 mins and not a single call or update 

Courtney Gravely 

on Google

2 months ago

I had an outstanding experience with Keith Kelso when I came to the dealership. He was knowledgeable, respectful, and took his time to make sure he answered any questions I had. I will absolutely be coming to this gentleman with any of my car needs! 

Ashby Benge 

on Google

5 months ago

I wish I could leave a worse review. The company leaves work undone on multiple occasions, blames the customer, misquotes parts, and is unprofessional. From the advisor level to the Vice President. 1. My bellow boots clamps were left unclamped during a recall, but fixed by Nissan service free of charge. 2. My trunk lid liner was left lying in my trunk after a state inspection because the tech went home. The liner was never approved to be removed, and it was never communicated to me that my liner was not reinstalled. 3. They ... read more

Ashby Benge 

on Google

5 months ago

I've had great experiences with my Nissan service, and then I had my most recent experience which is after failing me for an inspection, they estimated $317 for an LED tag light lamp. A part that I actually paid $17 for from Lynchburg Nissan and installed in 2 minutes. Be careful when dealing with Southern Team Nissan Service advisors.