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Southern States Collision Center

3.5

About this business

Location details

2511 Wake Forest Road, Raleigh, NC, 27609, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.592 reviews
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Brian S's profile image
Brian S 
3 months ago

Shout out to Amanda for her top tier customer service. She went above and beyond in every aspect of the job to ensure not only the job was done right, but also to ensure I was happy and well taken care of during a very difficult time of life. I am a hard person to please and they did a great job. In fact, they were the only shop who said they were capable of getting the job done the way I wanted it done. All the other professional stand alone shops said they would have to disassemble the entire front end. Not the case a... read more

Vee D's profile image
Vee D 
8 months ago

**UPDATE** 8/12/2025 After months and months of trying to get Hyundai Corporate to help. That was a waste of time they do not care about there customers. Even though they gave this collision center a certification to work on Hyundai's they claim no responsibility for the terrible work done or how a customer is treated. I went to another body shop to have the work looked at and to get an estimate for it to be repaired correctly. Well there was stuff I didn't even know that makes this place even worse then I thought. Besides b... read more

Inside The Vibes's profile image
Inside The Vibes 
2 months ago

Chose to argue with me about my insurance claim already having a quote, rather than helping me get a quote. Never spoke to this company in my life. How would they know what information my insurance claim already has? Don’t do business with them unless you want to be falsely “proven wrong” 

Summer Gay's profile image
Summer Gay 
7 months ago

I got in an accident where we were trying to not go through insurance. My first impression was great as I had gone to one other autobody shop for a quote and not only were they well under price wise, but they saw damage that the previous place did not. Attention to detail is key! I had the person I got in an accident pay ahead of time since we did not know him and he made much a fuss, Southern States covered any additional cost on my behalf so I wouldn't have to track down the man for money. That was above and beyond custome... read more

Max P's profile image
Max P 
6 months ago

I made the mistake of checking reviews for Southern States Subaru instead of their Collision Center. I wouldn’t recommend them for insurance repairs. After being hit from the side, it didn’t seem like a full inspection was done, they said “insurance probably won’t cover it,” even though insurance said otherwise. The paint looks great, but I left with a bad alignment, (despite having one done a month before). The repair took about a week, and I didn’t push back since I needed my car for work. 

Frequently asked questions about Southern States Collision Center

How is Southern States Collision Center rated?

Southern States Collision Center has a 3.5 star rating with 92 reviews. 

When is Southern States Collision Center open?

Southern States Collision Center is closed now. It will open tomorrow at 7:30 a.m. 

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