Southern States Collision Center

Vee D 

on Google

3 months ago

**UPDATE** 8/12/2025 After months and months of trying to get Hyundai Corporate to help. That was a waste of time they do not care about there customers. Even though they gave this collision center a certification to work on Hyundai's they claim no responsibility for the terrible work done or how a customer is treated. I went to another body shop to have the work looked at and to get an estimate for it to be repaired correctly. Well there was stuff I didn't even know that makes this place even worse then I thought. Besides b... read more

Summer Gay 

on Google

2 months ago

I got in an accident where we were trying to not go through insurance. My first impression was great as I had gone to one other autobody shop for a quote and not only were they well under price wise, but they saw damage that the previous place did not. Attention to detail is key! I had the person I got in an accident pay ahead of time since we did not know him and he made much a fuss, Southern States covered any additional cost on my behalf so I wouldn't have to track down the man for money. That was above and beyond custome... read more

Max P 

on Google

a month ago

I made the mistake of checking reviews for Southern States Subaru instead of their Collision Center. I wouldn’t recommend them for insurance repairs. After being hit from the side, it didn’t seem like a full inspection was done, they said “insurance probably won’t cover it,” even though insurance said otherwise. The paint looks great, but I left with a bad alignment, (despite having one done a month before). The repair took about a week, and I didn’t push back since I needed my car for work. 

C. L., RN 

on Google

a year ago

I have nothing but good things to say about the team at Southern States Hyundai Collision Center with their craft and skills. Many of the negative reviews are ridiculous, in my opinion. Betty and her staff absolutely are communicative and accommodating. We all want to be talked to with understanding, but you get what you give and guess some other reviewers were unpleasant. To boot, I emailed the collision center at least 8x and called the shop just as many. Never ONCE was anyone rude, but the contrary, very understanding. Th... read more

Brian & Jennifer Culkin 

on Google

7 months ago

Ths center deserves 0 stars. If you need repairs go anywhere but here. Horrible customer service. Dropped our car off Jan. 6th to be repaired. The job was supposed to take roughly two weeks. We received one update in that time, then the day before the car was supposed to be done my husband called for an update since we had not gotten one. He was told there was a problem with the staff. Apparently the entire collision center staff and manager walked off the job supposedly. On Saturday, we were promised someone would call us M... read more