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Southern States Collision Center

3.5

About this business

Location details

2511 Wake Forest Road, Raleigh, NC, 27609, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.594 reviews
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Brian S's profile image
Brian S 
6 months ago

Shout out to Amanda for her top tier customer service. She went above and beyond in every aspect of the job to ensure not only the job was done right, but also to ensure I was happy and well taken care of during a very difficult time of life. I am a hard person to please and they did a great job. In fact, they were the only shop who said they were capable of getting the job done the way I wanted it done. All the other professional stand alone shops said they would have to disassemble the entire front end. Not the case a... read more

Vee D's profile image
Vee D 
11 months ago

**UPDATE** 8/12/2025 After months and months of trying to get Hyundai Corporate to help. That was a waste of time they do not care about there customers. Even though they gave this collision center a certification to work on Hyundai's they claim no responsibility for the terrible work done or how a customer is treated. I went to another body shop to have the work looked at and to get an estimate for it to be repaired correctly. Well there was stuff I didn't even know that makes this place even worse then I thought. Besides b... read more

C. L., RN's profile image
C. L., RN 
2 years ago

I have nothing but good things to say about the team at Southern States Hyundai Collision Center with their craft and skills. Many of the negative reviews are ridiculous, in my opinion. Betty and her staff absolutely are communicative and accommodating. We all want to be talked to with understanding, but you get what you give and guess some other reviewers were unpleasant. To boot, I emailed the collision center at least 8x and called the shop just as many. Never ONCE was anyone rude, but the contrary, very understanding. Th... read more

Ryan H.'s profile image
Ryan H. 
3 years ago

My brand new Genesis GV70 has been at this shop since February. You can't call and get updates because no one answers the phone. My car was left out in the elements for a week with no hood with the fuses exposed to water. The GM doesn't care which was made even more obvious when the entire team left. The one time I've seen my car since it's been there the hood and fenders have orange peel so bad and my drivers door is still messed up. If insurance wasnt paying for my rental and the work to get done...LAWSUIT! 1 month since I... read more

Ben Martin's profile image
Ben Martin 
a month ago

Amanda, I can't thank you enough! She went above and beyond to get my car ready and down on time. Then she did the unthinkable and had it ready early. Thanks again to the Subaru management for putting her in place. 

Frequently asked questions about Southern States Collision Center

How is Southern States Collision Center rated?

Southern States Collision Center has a 3.5 star rating with 94 reviews. 

When is Southern States Collision Center open?

Southern States Collision Center is closed now. It will open tomorrow at 7:30 a.m. 

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