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Southern States Collision Center
- Auto Repair
- Raleigh, NC
About this business
Specializing in vehicle collision repair and paint work for Nissan, Mazda, Subaru and Hyundai vehicles.
Location details
2511 Wake Forest Road, Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience ever. They had my car for over 12 weeks. The shop did additional damage, and they didn't even fix correctly the repair it was brought in for. The GM said he has done everything to make me happy. Ok, sure, maybe if the shop didn't do additional damage and did the repair right. Oh, and how about not letting a mobile detail guy take my car off property to his personal residence for 4 days without my permission and tell hyundai corporate it was at a professional detail center. It was a job that was only supposed... read more
Ths center deserves 0 stars. If you need repairs go anywhere but here. Horrible customer service. Dropped our car off Jan. 6th to be repaired. The job was supposed to take roughly two weeks. We received one update in that time, then the day before the car was supposed to be done my husband called for an update since we had not gotten one. He was told there was a problem with the staff. Apparently the entire collision center staff and manager walked off the job supposedly. On Saturday, we were promised someone would call us M... read more
They took 5 and a half months to repair a fender bender. When I got it back, they hadn't tightened the hood scoop bolts so they fell off inside the engine. The part fitment was more off than it should have been. Would give one star but they drove the car to my residence as an apology for taking so long, and their receptionist was nice.
I have nothing but good things to say about the team at Southern States Hyundai Collision Center with their craft and skills. Many of the negative reviews are ridiculous, in my opinion. Betty and her staff absolutely are communicative and accommodating. We all want to be talked to with understanding, but you get what you give and guess some other reviewers were unpleasant. To boot, I emailed the collision center at least 8x and called the shop just as many. Never ONCE was anyone rude, but the contrary, very understanding. Th... read more
Came into get a quote for my daughter and everyone was so friendly especially Brent. He explained everything very clearly and when I asked about the process for each spot on my daughter’s car he was very helpful and descriptive. Will definitely be recommending to my friends who have any dents or scratches.
Frequently asked questions about Southern States Collision Center
How is Southern States Collision Center rated?
Southern States Collision Center has a 3.6 star rating with 85 reviews.
When is Southern States Collision Center open?
Southern States Collision Center is closed now. It will open tomorrow at 7:30 a.m.
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