Southern Pools & Spas

Kevin K. 

on Birdeye

5 months ago

Beware this place the service department is terrible. I’ve been waiting three years to get my hot tub fixed correctly and it’s still not fixed. It’s still falling apart. Beware this company stay away stay away. 

Mark R. 

on Birdeye

8 months ago

I wish I could place ZERO stars!!! We purchased a pool in January 2023. Installation began in March 2023 and was not completed until July 2023. After we paid a deposit for installation, the crew dug the seat for the pool and when finished, asked for more money than was originally quoted. This was the beginning of the nightmare. When a crew finished installing the pool, another crew had to remove the panels and install again. When the liner was installed, there was a wrinkle in the floor of the liner and one of the crew membe... read more

Kevin K. 

on Birdeye

a year ago

This is my third hot tub from them, Cory, the owner, I have dealt with for years never had any problems. When I bought my last hot tub, I’ve had nothing but problems out of it. They promise to send service call people out there and they sent unqualified techs out . One guy said he didn’t even know what he was doing one!! When they do come out all they do is put new screws in it within weeks, It pops back open. The quality and workmanship of these new tubs that he is installing is subpar. Texted him numerous times I’ll get th... read more