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Southern Ohio Pathology Consultants, Inc
- Healthcare
- Cincinnati, OH
About this business
Location details
10500 Montgomery Rd, Cincinnati, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got a bill that insurance says is covered. When I call their billing number, I get sent to a call center in India and I can't understand what they are saying. UPDATE !!! Since posting my original one-star review, they have contacted me by email and phone. They have resolved my issues and my balance due is now zero. They apologized for any inconvenience and asked for details so that they can improve their customer service, including additional training for the person that I had originally spoken with. I was impressed with h... read more
I got a bill that insurance says is covered. When I call their billing number, I get sent to a call center in India and I can't understand what they are saying.
This place is the most unprofessional place I have ever called. You wait 30 minutes to speak to someone then they answer the phone and put you on mute. They are hoping you disconnect but this is the oldest trick in the book and I flat out told them im not disconnecting. So they put me back on hold for 10 more min and kept clicking on the line to clear their 2 min mark. After 10 min they get back on the line and just on mute. I tell them again im not hanging up so you may as well get the call over with. I sit there 5 more min... read more
This place has shady billing practices. They sent me a bill yet I have never set foot at their laboratory. This was for something 100% covered by my insurance and they claim they resubmitted the claim. I will be instructing my provider not to send my lab work to this place again
Add to me the list of Impossible to get Billing Errors Resolved. I was billed a 2nd time for a service I had paid. I have proof of payment from the bank it's in SOPCs account. Calls to Customer Service say they need proof. (Try to find an email contact on their website or Personapay). No email offered, please send a FAX. After finding a working FAX, multiple calls go unanswered. This business is possibly real, but it's absolutely FRAUDULENT. Shame on Tri-Health for using them. UPDATE 01/26/26: After several emails and phone ... read more
Frequently asked questions about Southern Ohio Pathology Consultants, Inc
How is Southern Ohio Pathology Consultants, Inc rated?
Southern Ohio Pathology Consultants, Inc has a 1.6 star rating with 40 reviews.
When is Southern Ohio Pathology Consultants, Inc open?
Southern Ohio Pathology Consultants, Inc is closed now. It will open on Monday at 9:00 a.m.
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