Southern Nh Radiology Consultants

Jessica Dufour 

on Google

a month ago

First off UCVH Colebrook NH is where the service was provided during an emergency visit. Nobody notified us that SNHR is who will be billed. For 6 months now I've been dealing with SNHR telling me "we can't bill your insurance without a claims address" which UCVH said is absolutely untrue. Yet again, another bill comes in saying no insurance on file. So I call, again, and told first it was an issue with my address and then she said it's a claims address being invalid. Nothing they say makes sense. The hospital even told me t... read more

Fran A 

on Google

2 months ago

The billing department is a joke! The "Billing Questions" phone number is worthless, very difficult to speak to a rep, if you do manage get a hold of one, English will probably be their second language and they will "vet" you with so many questions that are all but impossible to understand till you give up and your question goes unanswered. 

David Duncan 

on Google

3 months ago

Zero stars is more appropriate. I never received a bill, phone call, or email from them, but I did get a notice of being put into collections for a date of service just over 30 days prior. Without a statement I finally figured out who put me into collections and called stating I'd like a statement of the charges so I know what I'm paying. They said they will stop the collections process which was illegal in the first place. Finally got the statement almost three weeks later and along with that another collections notice for ... read more

Stephen West 

on Google

4 months ago

Their billing practices are ILLEGAL. They send multiple bills months later. The website they give to pay does not work. When you call the number it is a robotic sales pitch for medical devices. Do not do business with this place. Whoever runs this doesn't have a soul. 

Linda Aubin 

on Google

5 months ago

Last week I’d have given just 1 . SNHR needs to get a new billing/payment service. It was like getting blood from a rock trying to pay this invoice, because my ID # was alpha numerical, I couldn’t pay online. After 3 phone call attempts, and what I also believe that I was calling outside of USA, I kept being told that the system was down. I finally called SNHR. Katie went above and beyond to help me, and I was able to make the payment later in the day.