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9220 Pine Forest Rd, Ensley, FL, 32534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A bill and disconnect every 12-14days. Ridiculous! I finally got an agent with some sympathy and she was able to resolve my issue ,although im having to pay a $236 bill from 3 years prior they say was never paid and it slipped through their system 🙃, and she split into 4 installments added too an b exorbitant amount due ...in 2 weeks ,but at least I have power to see another day...praise God
Automatic service is horrible, speaking to someone is just as bad. If I could leave a ZERO I Would
Javier was the representative that assisted me the first and only time I’ve been able to reach someone and couldn’t get anything right. I spelled my email and my name out phonetically still got it wrong, had verified the email and he put someone else’s email in my account. Thank goodness I triple checked that before I got off the phone or I wouldn’t have gotten access to my account at all. The only reason I called in was because I needed a letter of residence for the apartment complex I’m moving into. This has been beyond fr... read more
This place is a joke! If I could give 0 stars I would. Disconnected me today after I had a payment arrangement due on Monday. I missed out on more money because I had to call out of work. The first customer service rep started yelling asked to speak to a manager and she said she doesn’t accept emails.
Southern Co has a 1.3 star rating with 50 reviews.
Southern Co is open now. It will close at 6:00 p.m.
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