Southeast Texas Imaging

Michael Ray 

on Google

11 months ago

Extremely hard to get a hold of them for payment information. They have sent no physical bill but texts my wife we owe them. When you call, no one answers and you have to push 1 for a call back after waiting a few minutes. When they call, if you are not able to answer you have to go through the whole process all over again. Horrible service! 

Adwoa Adubea 

on Google

3 years ago

Received a text saying my bill was going to go to collections if I did not pay. I was super angry. The call center told me they would give me an extension to pay and would not turn me over to collections 

Steve Robinson 

on Google

5 years ago

They refuse to put on statement that the charge is for "reading MRI". Statement states charge is for " RT MRI Joint UPR EXTREM W/O dye. I explained that I paid for the MRI, and I couldn't allocate but one check for that. I asked if they could just put on the statement that it was for the reading.... I have called two times and was told no. When I asked who I should call to get invoice corrected I was told both times, there was no one. Makes me wander why they want the bills to be so confusing. 

Azlyn McKee 

on Google

8 years ago

They have no local billing person to talk to. Their Calif office won't acknowledge that bill has been paid. All they will say is "send a letter of eligibility from Medicare" and copies of all insurance information all of which was provided before receipt of services. MEDICARE AND INSURANCE have already paid them months ago. Filed dispute but does no good. Will NEVER USE THIS SERVICE AGAIN and unless you are willing to pay multiple times to some unknown collector, I recommend you use a more professional group.